Email Marketing Coordinator
Reports to: Chief Marketing Officer
Location: Hybrid - Newmarket, 2 days on-site, 2 days WFH
Hours: 32 hours across a 4-day week
Salary: £26,000 - £28,500
Product: Wonde -
Who we are and what is important to us:
Beyond unifies three technology-driven brands, Wonde, Evouchers and Secure Schools.
Each brand shares a vision to reduce the friction of adapting technology, to help customers navigate an often overwhelming area and provide powerful solutions that make their everyday life easier.
The three brands run independently with the autonomy to continue to prosper although as part of the Beyond team, you’ll join a wider, supportive environment where you’ll be able to pull on the expertise and capabilities of the group.
We do not limit ourselves to standing still. We look ahead and strive to disrupt the sector we operate in. We believe technology should not be complicated or overwhelming. It should do what it says - quickly, safely and efficiently.
Job snapshot:
As Email Marketing Coordinator for Wonde, you will be pivotal in planning, creating, and delivering communications across a broad range of audiences, including schools, third-party applications, multi-academy trusts, and key partners. Your work will drive awareness, engagement, and support, ensuring seamless communication internally and externally.
Who Wonde is:
Wonde is an innovative and fast-growing, ed-tech scale-up that is on a mission to deliver cutting-edge technologies to improve ways of working for the education sector.
Our goal is to ensure the focus is always on the learning outcomes for the students. We do this by transforming how school data is maintained, managed and accessed by third-party applications (apps) via our simple API platform.
We are trusted by over 30,000 schools globally in the security and reliability of their technology and data.
We’re committed to changing the lives of students, teachers and parents and want the help of talented individuals who will support our journey in driving better outcomes for the education sector.
What you’ll be doing:
* Design and implement structured email communication sequences tailored to different customer groups, with the goal of driving meaningful engagement and action.
* Continuously refining email lists and audience segments to improve message accuracy and increase engagement.
* Manage a dynamic communications calendar that highlights key opportunities, accounts for overlapping messages, and aligns with seasonal rhythms like school holidays.
* Supporting marketing and product adoption goals through a mix of creative campaigns, transactional emails, event-specific messages, and ongoing engagement initiatives.
* Ensure the delivery of accurate, timely communications on behalf of internal stakeholders, including event sequences, product nurture flows, onboarding messages, and ad hoc campaigns.
* Lead onboarding communications for new and existing third-party applications and their associated schools, collaborating closely with Account Managers to deliver a smooth and consistent experience.
* Coordinating with Customer Support and Development Support teams to ensure alignment and awareness around upcoming communications.
* Monitoring and analysing communication performance metrics, sharing insights with stakeholders, and recommending optimisations to enhance impact.
* Maintaining and improving internal processes to keep communication practices efficient, effective, and up-to-date.
* Using CRM tools to manage customer data, segment audiences, and deliver targeted, relevant messages.
* Championing precision and operational excellence at every stage of the communication process.
Requirements
What we’re hoping you’ll bring:
* Proven experience in a communications, marketing, or customer-facing coordination role.
* Good knowledge of CRM systems (ideally Marketing Cloud/SalesForce).
* Outstanding attention to detail; a love for lists, organisation, and accuracy.
* Process-driven mindset with the ability to work under pressure and meet tight deadlines.
* Strong written and verbal communication skills.
* Analytical mindset with experience reporting on KPIs and communication performance.
* Comfortable working collaboratively across multiple teams and departments.
* Proactive, self-starter who can manage multiple priorities with minimal supervision.
* Experience working within the education sector or SaaS/tech companies (desirable).
* Familiarity with email marketing tools and analytics platforms (desirable).
Benefits
What you'll get:
Beyond is much more than just a place to work. It is a place to grow, innovate, excel and learn. We have tech people, creative people and people people, all focused on providing a superior customer experience.
We value, support, and champion those we work with, promoting personal growth and happiness. We understand that our success depends on all our team members' collective energy, intelligence, and contributions, and we are committed to ensuring that our work environment is the best it can be.
We value your commitment and have worked hard to create adaptable and comprehensive benefits packages to suit individual needs, although you can expect the below as standard:
* 4-day working week
* Flexible working schedule/work-from-home opportunities
* Onsite gym facilities
* Annual personal and professional development budget
* Buying and selling holiday scheme
* Additional holiday for length of service
* Onsite trained mental health and well-being champions
* Monthly lunch club (on us)
* Comprehensive wellness programmes (think meditation retreats and continuous access to well-being apps/initiatives)
* Enhanced maternity, paternity and adoption benefits
* Electric car scheme
* Cycle to Work Scheme
* Eye examination scheme
* Financial contribution to the set up of work-from-home environments
* Use of new and leading technology in the form of Apple products
* Frequent company-funded social events
* Office closure between Christmas & New Year
* Access to continuous learning and development opportunities
* Comprehensive employee referral scheme
* Casual Dress Code
In addition to the above, you’ll have access to our ‘take your pick’ benefits scheme, which is tailored specifically to you and includes:
* Enhanced pension payments
* Retail vouchers
* Private medical insurance
* Dental plan
If you're selected, we'll guide you through the following checks as part of our offer process:
1. DBS Check: Verification of criminal records.
2. Right to Work: Confirmation of legal work eligibility.
3. References: Automated verification based on HMRC records.
We're excited about finding the right person for this position! Due to dynamic market conditions, we're not setting a fixed application deadline. We encourage you to apply as soon as possible, as we'll fill the role once we find the perfect match.
At Beyond, we celebrate diversity and are committed to being an equal-opportunity employer. We welcome candidates from all walks of life. If you need any accommodations during the application process, please don't hesitate to call or email us.
www.beyondco.com