Job Description
Customer Supply Chain Coordinator – Drive Excellence in Service
Are you ready to be a crucial player in transforming the customer experience and optimizing operational efficiency? Our client, a leading force in the raw materials industry, is on a journey of innovation and is looking for a Customer Supply Chain Coordinator to join their dynamic team. If you're passionate about delivering exceptional service, driving strategic initiatives, and collaborating with high-profile customers, this role is for you!
We are looking for individuals with planning, demand planning, supply chain analysis or supply chain coordination experience.
Position: Customer Supply Chain Coordinator
Location: Boston
Package:
•Salary – £43,
•Bonus – 5%
Key Responsibilities:
•Build Strategic Relationships:
•Collaborate with Sales & Commercial teams to establish strong connections with key accounts, ensuring the delivery of optimal service at the most cost-effective rates.
•Supply Chain Coordination:
•Engage internally and externally to create value through efficient supply chain coordination.
•Report and provide insights on demand trends, variance analysis, and opportunities within the supply chain.
•Achieve the most optimum demand & supply balance for customer channels.
•Operational Excellence:
•Respond to supply chain challenges, ensuring excellent customer service.
•Identify, propose, and build on operational initiatives (cost to serve, continuous improvement) for the customer group.
What You'll Do:
•Lead the demand planning process, ensuring the best possible service at optimal cost.
•Maximize availability for customers by coordinating inbound supply flows and production capacity plans.
•Utilize data cleansing, statistical forecasting, and integrate cross-functional and customer insights.
•Coordinate demand and inventory-related initiatives.
•Conduct monthly S&OP channel reviews with stakeholders, maintaining demand plans and reporting on variances.
•Balance short-term horizon tasks with long-term improvement activities.
•Own analysis and reporting for your area, presenting insights at planned and ad hoc review sessions.
Person Profile – Ideal Candidate:
•Developed career with a range of supply chain, operations, and/or category management experience.
•Numerate and adept at solving business problems with a proven ability to analyse data and influence outcomes.
•Experience with forecast data modelling and tools strongly preferred, along with product portfolio management.
•Familiarity with S&OP best practices and driving relevant metrics.
•Preferred experience with SAP ERP and related supply chain software (09, Blue Yonder/JDA, etc).
•Degree in supply chain or related field; 6-sigma qualification is ideal.
Why Work for Us?
•Compelling brand and company with a strong market presence.
•Competitive package and a hybrid work environment.
•Ideally working at their Boston site but it also has the opportunity to be field base.
My client are an equal opportunities employer, we look forward to hearing from you.