Order Processor (Maternity Cover – 12 Months)
Letchworth
£12.82 per hour
Office-based | Full-time
Starting May 2026
We’re working with a friendly, growing business in Letchworth who are looking to add an Order Processor to their close-knit office team of four on a 12-month maternity cover contract, starting in May.
This is a great opportunity for someone who’s confident on the phone, enjoys variety in their day, and wants to build new skills in a supportive, informal environment.
The Role
You’ll play a key part in the day-to-day running of the business, handling customer orders and communicating with clients over the phone.
Key responsibilities include:
Handling both inbound and outbound calls
Processing customer orders accurately and efficiently
Building rapport with customers and delivering excellent customer service
Supporting with elements of sales (full training provided)
Learning and following new processes as the business grows
What They’re Looking For
Comfortable and confident speaking on the phone
Happy making and receiving calls
Willing to listen, learn and pick up new processes
A bubbly, personable personality, with the ability to knuckle down and stay focused when required
Organised, proactive and reliable
No previous sales experience is required — training will be provided.
The Environment
Small, friendly office (4 people + you)
Informal, relaxed vibe with a strong work ethic
Supportive team who value personality and teamwork
If you are interested in this role, please apply below with your most recent CV.
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