Overview
Join to apply for the Receptionist role at Rodericks Dental Partners.
Location: Wotton-Under-Edge Dental.
Hours: 22 hours per week.
Responsibilities
* Providing an exceptional patient journey both in person and over the phone
* Managing the diaries and making sure that the time is filled correctly
* Working with the team to understand the full range of NHS and Private treatment options available within the practice
* Completing relevant forms for NHS and private schemes within a specified timescale
* Taking payments and chasing outstanding patient debt
* Liaising with dental laboratories, supply companies and other organisations
Key Skills And Experience
* Ability to easily build rapport, and work to a high level of customer service
* Ability and passion to build your knowledge of treatment options within the dental sector – becoming an expert on what your practice has to offer
* Passionate about driving the success of the practice by seizing opportunities
* Able to follow processes and work in a structured and organised way
* Comfortable working to practice KPIs (call answer rate, data capture and rebooking)
* IT skills with the ability to learn SOE software
* Positive nature - Able to show resilience and always work in a composed manner
* Strong attention to detail
* An excellent team player
Benefits
* Tiered salary based on experience and skills
* Retail discounts and deals through our easy-to-use app
* Annual leave that increases with length of service
* Extra day of annual leave for your Birthday
* Comprehensive training (including online and in person courses)
* Refer a friend scheme
Seniority level
* Entry level
Employment type
* Part-time
Job function
* Administrative
Industries
* Hospitals and Health Care
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