Overview
Nextech Group Limited provided pay range. This range is provided by Nextech Group Limited. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Location: Bromsgrove
Salary: Up to £35,000 (DOE)
Are you an experienced Field IT Support Engineer looking for your next challenge? Do you enjoy working directly with clients, troubleshooting IT issues, and providing first-class technical support? If you’re looking to build your career with a forward-thinking Managed Service Provider (MSP), this could be the role for you.
We are seeking a skilled IT Support Engineer to join our growing team in Bromsgrove. This is a field-based IT support position where you will visit a variety of customer sites to provide hands-on technical support. The role combines 2nd line support, desktop support, and network troubleshooting.
Key Responsibilities
* Provide on-site and remote IT support (2nd line) for a wide range of clients
* Diagnose, troubleshoot, and resolve hardware, software, and network issues
* Install, configure, and support desktops, laptops, printers, and peripherals
* Support and maintain network infrastructure (routers, switches, firewalls, Wi-Fi)
* Assist with Microsoft 365, Azure and cloud solutions
Skills and Experience
* Experience in an IT Support Engineer, IT Technician, or 2nd Line Support role
* Experience within an Managed Service Provider (MSP) environment is highly desirable
* Strong knowledge of Windows 10/11, Microsoft 365, Active Directory, and basic networking
* Experience with cloud services (Microsoft 365 / Azure)
* Competitive salary up to £35,000 (depending on experience)
* Paid for certificates and training
* Regular pay reviews
* Excellent working environment
* Opportunity to work directly with clients and further develop technical skills
If you are looking for a new and exciting challenge that will further your career in tech, look no further!
Apply now with an up-to-date CV to be considered
Employment details
* Seniority level: Associate
* Employment type: Full-time
* Job function: Information Technology
* Industries: Information Services and Computer and Network Security
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