Fraud Data Analyst
About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com
About our Team: You will be part of a team of analysts using global data from the largest real-time fraud detection platform to optimise solutions for our enterprise customers.
About the role: As a Fraud Data Analyst, you’ll use global data from the largest real-time fraud detection platform to craft solutions for our enterprise customers. Your experience with data analysis, investigating suspicious behavior and providing new insights to customers will lead to immediate real-world impact in the form of lower customer friction, reduced fraud losses and as a result, increased customer profitability. You’ll leverage a real-time platform analyzing billions of transactions per month for some of the largest companies operating in Financial Services, Insurance, e-Commerce, and On-Demand Services. These tools will allow you to attain a unique perspective of the Internet and every persona connected to it. You’ll be continually collaborating with internal product and engineering teams, customer-facing account teams, and external business leaders and risk managers. The comprehensive policy you build will go head-to-head against some of the most motivated attackers in the world to protect billions in revenue.
Responsibilities:
* Investigate: Conduct in-depth reviews of complex fraud cases to identify trends and actionable insights, documenting your findings and making clear recommendations on how to mitigate risk.
* Analytics: Use your SQL and Python skills to increase our customers’ fraud capture while reducing false positives, conducting offline analysis of customer data to expose patterns and statistically tune policies. Produce executive-level reports and own the end-to-end delivery of your recommendations by writing rules into the ThreatMetrix® decision engine.
* Business Intelligence and reporting: Build dashboards & reports to track value delivered by the solution, with an increasing focus on more bespoke external-facing dashboards that surface the most important insights to each customer
* Presentation: Use your strong attention to detail and ability to craft a story through data, delivering industry-leading presentations for external and executive audiences with non-technical backgrounds
* Customer focus: Scope, plan and deliver customer-focused projects including root cause analysis, reports, dashboards, rule mining and health checks. Demonstrate a professional and customer-centric persona when interacting directly with customers via phone, e-mail, and chat.
* Collaborate: Collaborate with ThreatMetrix teams including Products, Engineering, Sales and other Professional Services colleagues around the world to continually redefine best practices
Requirements:
* Excellent knowledge of Python and SQL (BI tools such as SuperSet, Tableau or PowerBI is a bonus)
* Extensive analytical and problem-solving skills, with a deep curiosity
* Exceptional attention to detail to ensure quality of project delivery for customers stands out amongst industry peers
* Track record of building external and executive reports and presentations
* Interest or experience in consulting within the risk, fraud or payments industry
* Experience of working with fraud system management, such as ThreatMetrix, Emailage, Featurespace, Hunter, Iovation, BioCatch, Actimize Falcon, etc.
* Extensive multi-tasking and prioritization skills. Needs to excel in fast paced environment with frequently changing priorities
* Fluency in more than one language spoken across EMEA is a bonus, but not essential.
Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
* Generous holiday allowance with the option to buy additional days
* Health screening, eye care vouchers and private medical benefits
* Wellbeing programs
* Life Assurance
* Access to a competitive contributory pension scheme
* Save As You Earn share option scheme
* Travel Season ticket loan
* Electric Vehicle Scheme
* Optional Dental Insurance
* Maternity, paternity and shared parental leave
* Employee Assistance Programme
* Access to emergency care for both the elderly and children
* RECARES days, giving you time to support the charities and causes that matter to you
* Access to employee resource groups with dedicated time to volunteer
* Access to extensive learning and development resources
* Access to employee discounts scheme via Perks at Work