Job Description
Are you passionate about retail and making a difference in your local community? Guild Care is seeking a Deputy Manager to support the day-to-day running of one of our vibrant charity shops. This is a fantastic opportunity to step into a leadership role and support a great cause while developing your retail and management skills.
đź“ŤLocation: Horsham Store
⏰Hours: 14 hours per week.
đź’·Salary: SP9 | ÂŁ12.56 per hour
📆Closing Date: Friday 28th August
đź“…Interview Date: Wednesday 3rd September
Key Responsibilities:
* Deputise for the Shop Manager and provide full holiday cover
* Assist in achieving income targets and maximising sales
* Help manage stock control, processing donations, and shop presentation
* Ensure accurate financial procedures including banking and cash handling
* Supervise, support, and motivate a team of dedicated volunteers
* Uphold excellent standards of customer service and shop cleanliness
* Attend relevant meetings and training as required
* Liaise with Furniture Scheme Manager for logistics of stock transfers
About The Role
About the Role
As Deputy Manager, you'll play a key part in supporting the Shop Manager to ensure smooth daily operations and profitability of the shop. You’ll also be the go-to person during the manager’s absence and will be expected to provide full holiday cover, including weekend hours, when required.
You’ll assist in meeting sales targets, maintaining high visual and operational standards, supporting volunteers, and delivering outstanding customer service. This role also plays a crucial part in raising money for the amazing work that Guild Care do in the community.
Skills Needed
Financial, Managerial / Operational, People
About The Company
Our story
Guild Care was founded in Worthing in 1933 by visionary volunteers dedicated to supporting vulnerable individuals in the local community. Originally known as Worthing Council of Social Service, the organisation focused on alleviating poverty, isolation, and health challenges during difficult times. Over the following decades, Guild Care consistently expanded its services, proactively responding to the community's evolving needs.
In the 1950s and 1960s, Guild Care established innovative day centres and residential care homes, significantly enhancing life quality for older adults and individuals with disabilities. Adapting continually, the charity later introduced specialised dementia care facilities and tailored services for those with learning disabilities.
Today, Guild Care supports over 3,000 people annually across West Sussex through a range of community-focused services. Remaining true to its founding values, the organisation is one of Worthing's largest employers, powered by almost 700 dedicated staff members and the essential contributions of more than 300 volunteers, all united in making a meaningful difference.
Company Culture
Our vision
Our vision is for all people in need of care to live fulfilling, safe and secure lives .
Our mission
We will achieve our vision by ensuring our support and services are accessible, effective and lovingly delivered .
Our BELIEF values
Brave | Engaging | Loving | Integrity | Everyone Matters | Free to Be Me
Our equality statement
At Guild Care, we are committed to fostering a culture of inclusivity, respect, and equality. We believe that diversity enriches our organisation and enables us to better serve our community.
We are proud to be an equal opportunities employer. We welcome applications from individuals of all backgrounds, regardless of age, disability, gender, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sexual orientation, or socio-economic background.
Join us in our mission to make a positive difference in people's lives.
Desired Criteria
* Experience working with volunteers
* Experience in the Charity Shop Sector
* Supervisory/ Managerial Experience
Required Criteria
* Ability to undertake reasonable lifting duties
* Have a flexible attitude to work
* Experience Handling Money
* Basic IT Skills
* Experience working in Retail
Closing DateThursday 28th August, 2025