Pay, benefits and more:
We’re looking to offer a salary of up to per annum, 25 days annual leave (plus bank holidays), pro rata based on hours. Your benefits package includes, a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!
What you’ll do on a typical day:
* Lead and manage ER cases including disciplinary, grievance, absence, and flexible working requests
* Coach and train line managers to build confidence and capability in ER case handling
* Collaborate with the HR Operations Partner to identify trends and implement proactive solutions
* Support absence management through data analysis, Occupational Health liaison, and strategic initiatives
* Administer recruitment processes, contract changes, and onboarding activities
* Drive employee engagement initiatives and contribute to improving survey scores and workplace culture
What you need to succeed at GXO:
* CIPD Level 3 qualified
* Strong experience in managing high-volume ER cases
* Excellent communication and stakeholder management skills, including working with Trade Unions
* Intermediate Excel skills (Pivot Tables, VLOOKUP, IF, SUMIF, COUNT)
* A flexible, organised, and customer-focused approach