Overview
Maintenance Technician - Stoke on Trent, Bellrock Group
Bellrock is the trusted challenger in UK property services. Driven by insights, powered by technology, and delivered by talented people, we are redefining how real estate is managed.
Since 2003, our people-first and technology-led approach has helped organisations across the UK transform their estates into high-performance, sustainable environments. Our integrated service model spans Technologies, Consulting, Critical Engineering & Jordon, and Intelligent Asset Care to deliver compliance, quality, and operational excellence while reducing cost and carbon impact.
Responsibilities
* Assessing the risks to self, customers and colleagues prior to starting work, and implementing measures to control the risks identified.
* Being visible, attentive, courteous and responsive.
* Coordinating, reviewing and challenging supplier activity and standards.
* Providing guidance to site teams to prevent unnecessary maintenance.
* Owning tasks through to resolution.
* Communicating clearly and managing expectations.
* Working unsupervised to undertake regular and varied works as part of preventative and reactive tasks.
* Prioritising work to ensure people are safe and minimise impact to trade.
* Delivering KPIs through planned and preventative maintenance, and ensuring reactive fixes are achieved within service targets.
* Using systems to accurately record work completed, including times to complete and root cause of issues, and providing effective descriptions for further works.
* Meeting legal, compliance and health & safety standards.
* Asset label maintenance and asset condition reporting.
* Avoiding trade and operational impacts by planning out of hours activity.
What does it take?
* Assessing the risks to self, customers and colleagues prior to starting work, and implementing measures to control the risks identified.
* Being visible, attentive, courteous and responsive.
* Coordinating, reviewing and challenging supplier activity and standards.
* Providing guidance to site teams to prevent unnecessary maintenance.
* Owning tasks through to resolution.
* Communicating clearly and managing expectations.
* Working unsupervised to undertake regular and varied works as part of preventative and reactive tasks.
* Prioritising work to ensure people are safe and minimise impact to trade.
* Delivering KPIs through planned and preventative maintenance, and ensuring reactive fixes are achieved within service targets.
* Using systems to accurately record work completed, including times to complete and root cause of issues, and providing effective descriptions for further works.
* Meeting legal, compliance and health and safety standards.
* Asset label maintenance and asset condition reporting.
* Avoiding trade and operational impacts by planning out of hours activity.
Your Knowledge, Skills And Qualifications
* Awareness of cost and budget control.
* Knowledge of Health & Safety regulations.
* Computer/PDA literate in Microsoft Excel and Word.
* A trade qualification demonstrating competence in electrical, mechanical, plumbing or building fabric.
* A proactive time served multi-skilled tradesperson.
* Full driving licence.
Your core qualities and attributes
* Good communication to stakeholders at all levels
* Excellent attention to detail and the ability to multitask
* Excellent interpersonal skills and the ability to work with a wide range of people
* Organised with strong time management skills
* Ability to collate and interpret data
* First time fix rates
* Tool time and jobs completed per day
* Reduction in work order volumes due to permanent fixes
* 360 feedback review for personal feedback
* Quality of task completion
* KPI performance
* Maintenance related escalations
* Ensuring the store remains legal and compliant at all times
Working arrangements
We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where possible. In this role, the successful candidate would be required to work from the head office in Leicester Monday to Friday 06:00 to 14:30.
What can we offer you?
* 25 days annual leave plus bank holidays + 1 additional day as a thank you
* Salary exchange pension scheme
* Life cover
* Paid sick leave
* Health Assured employee assistance and wellness program
* Enhanced maternity, paternity and adoption leave
* Salary sacrifice schemes: Cycle to work
* Holiday purchase scheme of additional 5 days per year
* Offers and discount scheme designed to save money on everyday shopping and essentials
* Healthcare Cashplan
* MotorSave Scheme
* Refer a friend
* Liftshare
* Virtual GP
Ready to start shining?
Our people are our passion, so we’re all about helping them to shine. If you’re ready to start your career journey with Bellrock we’re ready to welcome you.
Job details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industries: Facilities Services
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