Overview
Assistant Store Manager opportunity at Claire's. This role is for individuals who thrive in a fast-paced retail environment, enjoy engaging with customers, and have a passion for driving sales.
Responsibilities
* Sales Leadership & Profit Growth: Take ownership of store sales by delivering outstanding customer experience, upselling products, and implementing promotions to maximize revenue. You will be at the forefront of driving store performance.
* Customer Engagement & Experience: Create a loyal shopper experience through enthusiastic, product‑knowledgeable interactions, personalized styling advice, and add-on recommendations.
* Expert Piercing Services: Become a trusted piercing specialist through our training program, providing a safe, fun, and professional experience that encourages repeat visits.
* Operational Excellence: Maintain inventory accuracy, process transactions efficiently, and keep the store well-merchandised and visually appealing to drive foot traffic.
* Team Support & Sales Coaching: Partner with the Store Manager to train and motivate team members in achieving sales goals and delivering top-notch customer service.
* Trend-Driven Brand Representation: Represent Claire's with enthusiasm, stay up to date with fashion trends, and translate that knowledge into compelling product recommendations and styling tips for customers.
About You
* Sales-Driven Mindset: You thrive on meeting and exceeding sales targets and maximizing opportunities.
* Customer-Centric Approach: You are passionate about providing exceptional service and creating memorable shopping experiences.
* Retail & Leadership Experience: At least one year of retail management experience preferred, with a proven ability to drive sales and support team success.
* Confidence in Piercing Services: Willingness to become a trained piercing specialist and provide expert guidance to customers.
* Strong Communication & Selling Skills: You know how to engage customers, build relationships, and close the sale.
* Ability to Work Independently: You are self-motivated, organized, and able to take charge when needed.
Job Requirements
* Ability to conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers.
* Proficiency with a POS system to facilitate transactions and manage sales efficiently.
* High school diploma or equivalent and a minimum of one year of retail management experience, plus at least one year of overall retail experience.
* Ability to stand during scheduled shifts and handle 11-35 kg (25-75 lbs).
* Ability to bend, stoop, extend reaching, and climb ladders or step stools while placing merchandise and assisting customers.
* Passion for helping customers express themselves through fashion and staying up to date with trends.
* Strong verbal and written communication skills to interact with customers, employees, and management.
* Driven team player with a positive attitude and willingness to learn; some stores may require working alone at times.
Perks And Benefits
* Full-Time employees are eligible for benefits (Medical, Dental, Vision, Employee Assistance Program, Life Insurance)
* Generous employee discount on Claire's products
* Opportunities for advancement and career development
* Fun and inclusive work environment with supportive teammates
Candidate Journey
Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed, the process will include a face-to-face interview in one of our stores, showcasing your passion for customer service, teamwork, and self-expression.
Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
Job Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Retail
#J-18808-Ljbffr