Order Management Co-ordinator – Based Exeter
Basic salary c£27,000 plus pension scheme, death in service benefit, staff discounts, healthcare cash plan and excellent career progression and ongoing training.
Our client is seeking a proactive Order Management Coordinator with experience in order management, supply chain or customer service.
As an Order Management Co-Ordinator, you will have a strong understanding on B2B and B2C order flows and be responsible for managing the full order lifecycle across a cross retail, distribution and e-commerce, ensuring timely fulfilment and inventory optimisation.
As an Order Management Co-ordinator up will expedite the fulfilment of confirmed sales orders across B2B and B2C channels and work closely with the sales, customer services, production, logistics and purchasing department and play a key role in keeping orders flowing smoothly and customers receiving the highest level of service.
Candidate Skills
* Excellent team player
* Strong communication skills, confident liaising at all levels
* Highly organised
* Proactive, problem-solving approach.
* Able to analyse inventory and order data to make informed decisions and prioritise actions and have strong organisational skills and excellent attention to detail.
* Knowledge of using an ERP/inventory management system
Duties
* You will manage the end-to-end order journey across multiple channels.
* Collaborate work production, purchasing and logistics to align supply with demand.
* Provide accurate updates to the sales and customer service teams
* Identify opportunities to improve efficiency, accuracy and reliability.
* Support forward planning by flagging availability issues