Job summary
Based within the Estates and Facilities Directorate and more specifically within Hotel Services the Facilities Site Manager role role responsible for monitoring of all site management arrangements on all sites within the post holder's area of responsibility.
You will need to be passionate and enthusiastic about patient care putting patients at the heart of everything you do. You will be working in a multi-professional team and will need to be able to think on the spot and be empathetic. You will be passionate about our business, creating a culture of continuous improvement.
The post holder will be based at Acklam Road overseeing the Trust wide and will be required to work shifts that include late shifts for monitoring purposes.
You should be highly motivated, reliable, and flexible.
Experience managing a service and team at a management level and managing change is required for this role as is budget management experience.
Main duties of the job
The post holder is responsible for day to days managing a Hotel Services team including supervisors, admin and courier team.
The post holder will need to demonstrate the services are being delivered effectively in line with legislation, National and Trust policies, customer requirements and hospitality assured standards.
About us
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
Details
Date posted
22 December 2025
Pay scheme
Agenda for change
Band
Band 6
Salary
£38,682 to £46,580 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
346-EF-132-25-A
Job locations
Acklam Road Hospital
Acklam Road
Middlesbrough
TS5 4EE
Job description
Job responsibilities
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
Person Specification
Qualifications
Essential
1. Catering qualification Level 4 Advanced Certificate in Food Safety or willingness to work towards within 6 months
2. Evidence of continual professional developmentEvidence of continual professional development
3. Management Qualification to Diploma Level 5 or willingness to work towards within 2 years
4. Key skills in literacy, numeracy and ITQ level 2 (or equivalent)
Desirable
5. Demonstrates aptitude for continuous learning
6. Audit course
7. Basic Principles of HACCP
Experience
Essential
8. Substantial experience at management level
9. Significant experience in managing budgets
10. Experience in leading change
11. Experience of writing and evaluating service specifications
12. Experience of developing quality assurance and performance monitoring systems
Desirable
13. Experience of working with multi-site management level
14. Experience of working with external Estates, ie PFI
15. Cleaning experience in a management role
16. Catering experience in a management role
Skills and Knoweldge
Essential
17. Up-to-date detailed knowledge in food hygiene including HACCP
18. Good understanding of principles of COSHH
19. Excellent people management and interpersonal skills
20. Ability to plan own work and others, ie supervisors
21. Problem solving and decision-making skills
22. Use of IT for day to day tasks and presentations in professional settings
23. Good presentation skills
24. Project always a professional image
Desirable
25. Knowledge of the role and the function of the trust
26. Knowledge of Quality Improvement Systems (QIS
27. In-depth understanding of National Standards of Healthcare Cleanliness and PLACE
28. Good understanding of cook-chill/freeze and working of a production kitchen