To work as part of the operational team responsible for providing a comprehensive patient support service in the hospital environment. This will involve carrying out the following Facilities Management functions:
* The primary function is the movement of patients, consumable products, waste, furniture, medical equipment, gasses, beds, mattresses etc.
* The cleaning of all Portering equipment, delivery of blood products and responding to Major incident.
* To deliver emergency blood products
To provide a high quality responsive, efficient and effective patent support service to wards, and departments in North Bristol NHS Trust acting in a caring and professional
Main duties of the job
Knowledge
* Understanding of Portering activities
* Understanding of Department and Trust Health and Safety policies, written safe systems of work and Department rules and procedures
* Understanding of Portering equipment processes
* Understanding and knowledge of pathology procedures for movement of blood products
Training
* Customer and support services or equivalent experience to an NVQ Level 2
* Mandatory training as required for the role
* Collection and transportation of blood products
* Trust, Patient Support/Directorate Services induction training
* On the job induction training
Experience
* Working a busy multi-faceted environment
* Working a team based environment
Communication & Relational skill
* Good verbal communication skill
* Ability to work as a member of a team
* Good literacy and numeracy skill
* Ability to work in a sensitive and unobtrusive manner around patient
* Ability to use relevant electrical equipment safely
* Ability to clean and maintain all Portering equipment in line with hygiene practises and protocol
* Ability to assist in and demonstrating duties and operating procedures and good practice guides without the need for direct supervision
* Be flexible in carrying out duties as instructed by Patient Support Team Leaders and relevant managers in accordance with the Departmental Rules and Procedures
* Basic IT skills
About us
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
Job responsibilities
Physical Effort
Duties involve standing/walking for long periods of time during the shift
Duties may involve undertaking physically demanding tasks e.g. moving cages of approximately 300kg in weight as and when required
Mental Effort
Being aware of health and safety implications involved in duties and their potential effect on others e.g. Ensuring that equipment is stored appropriately
At ward level keeping a professional distance from patients and ensuring confidentiality at all times
Working to schedules which may be subject to change
Emotional effort
Whilst working at ward level being able to cope with witnessing distressing sights of patients who are very ill and may be at the end stages of life
Whilst working in the Emergency Department witnessing traumatic injuries
In the course of your duties you will need to be sensitive when coming into contact with patients and members of the public who may be experiencing high levels of stress and anxiety are confrontational or under the influence of alcohol
Person Specification
Shortlisting criteria
* Good Level of Education
* Good communication and Interpersonal skills
* Working in a team-based environment
* Working in a busy and physically demanding multi-faceted environment
* Hotel Services and Facilities Activities
* Able to use own Initiative
* Basic Literacy and Numeracy skills
* Customer focused approach
* Solution Finder
* Flexible to work shift work
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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