Founded in 2018, The Dermatology Partnership is a growing group of private clinics who are trusted experts in dermatology. We transform peoples’ lives by providing outstanding dermatology care.
Clinic Supervisor
Stratum Dermatology Clinics, Oxford
Wootton Science Park, Besselsleigh Road, Wootton, Abingdon, OX13 6FD
Full-Time
Competitive Salary
We make health happen
The Dermatology Partnership is a growing group of private clinics, who are trusted experts in dermatology and are now part of Bupa Health Services. We transform peoples’ lives by providing outstanding dermatology care. We do this by placing patients at the heart of everything we do, striving to be the best at what we do and believe that our patients’ trust is earned through the delivery of clinical services to the highest standard.
As Clinic Supervisor, you are a key member of the Oxford team, responsible for supporting the overall success and culture of the clinic, leading a team of reception staff to deliver excellent service for patients and doctors.
You will assist the Practice Manager in supporting the team in running the Clinic’s day-to-day operations to ensuring a smooth patient journey, as well as ensuring the clinic operates within the framework of CQC standards, statutory regulations and internal policies. This is a hands-on role and will include supporting the Practice Manager in operational and administration tasks and covering/running the reception at times to suit the business’ needs.
Key Responsibilities:
* Lead the front desk team, ensuring excellent patient service and smooth daily operations.
* Manage diary coordination, bookings, and utilisation to optimise clinic efficiency.
* Support CQC compliance through documentation, equipment checks, and routine risk assessments.
* Maintain clean, organised consultation rooms and ensure patient registration processes are completed in advance.
* Prepare meeting minutes, manage correspondence, and assist with staff scheduling and rota planning.
* Brief and support the reception team on updates, initiatives, and training standards.
* Oversee daily task completion, stock checks, and contribute to maintaining high clinic standards.
Key Skills / Qualifications needed for this role:
* Previous experience in clinical reception and administration (Private or NHS).
* Supervisory experience and familiarity with patient database systems.
* Proficient in Microsoft Office and understanding of medical treatments and pricing documentation.
* Strong communication, organisation, and time management skills.
* Detail-oriented with excellent numeracy and administrative abilities.
* Professional, calm, and confident approach with a passion for patient care.
* Able to work independently and collaboratively, with reliable attendance and timekeeping.
* Skilled in multitasking, problem-solving, and maintaining positive working relationships.
Benefits:
* Perkbox rewards, discounted shopping and celebrations
* Employee Assistance Programme – access to wellbeing and free counselling services
* Ongoing training and professional development throughout your career at TDP
* 25 days of annual leave entitlement in addition to public holidays
* Contribution to the company pension scheme (differs by practice)
* Employee discounts for dermatology/aesthetic treatments and skin care products
Why The Dermatology Partnership?
We are dedicated to delivering expert medical, surgical, and aesthetic skincare, guiding each patient through their unique journey. We aim to be recognised as the UK's leading provider of clinical dermatology, attracting top clinicians and support teams. We support, understand, and value our patients and colleagues in our welcoming clinics, fostering a culture of trust, respect, and teamwork. We celebrate outstanding performance and take pride in our clinical excellence, our team, and the professional services we offer our patients.
Our commitment to innovation drives us to be flexible, agile, and adaptable, encouraging everyone to contribute to shaping our services now and in the future. We love what we do and are dedicated to making a difference in people's lives. Our values reflect our passion for our work and our commitment to providing exceptional care in a supportive and innovative environment.