Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.
About the role
Our Catering Assistants in our John Lewis shops work either in customer restaurants or behind-the-scenes in Partner (employee) dining rooms. You will provide excellent customer service, ensuring a positive catering experience through food preparation and presentation. You will also support with stock replenishment and storage of deliveries. Catering Partners enjoy free food on working days, with no split shifts or late evening work.
Key Responsibilities
* Work as a team to ensure smooth catering service.
* Provide positive customer and Partner interactions with a friendly attitude, acting as a brand ambassador.
* Follow health, safety, and food safety procedures.
* Replenish stock and manage food wastage responsibly.
* Resolve operational issues promptly using initiative.
* Maintain personal hygiene standards.
Essential Skills/Experience
* Flexibility to work across the catering team and ensure smooth operations.
* Passion for food and high standards in food prep, hygiene, and cleanliness.
Desirable Skills/Experience
* Ability to work in a fast-paced, physically demanding environment.
* Teamwork and customer service skills.
* Experience in a kitchen or catering environment.
Hours vary, including early starts (from 08:00) and weekends, across full and part-time roles.
The partnership
We’re the UK’s largest employee-owned business, home to John Lewis and Waitrose. We’re committed to building a happier world, innovating, and serving our customers with quality and care. As Partners, we share ownership, contribute to success, and foster an inclusive environment where everyone can thrive. We believe in kindness, respect, and embracing differences.
Important points to note:
* Some roles require pre-employment vetting, including DBS checks and financial probity checks.
* Apply early as vacancies may close quickly due to high interest.
* We support flexible working arrangements. Discuss options with the hiring manager during your interview.
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