Overview
We are seeking to appoint an enthusiastic and proactive Student Services Officer to work as part of the Student Services Team at Oswestry and Walford Campuses, part of Herefordshire, Ludlow and North Shropshire College (HLNSC). The role is 30 hours per week.
Responsibilities
* Demonstrate enthusiasm and flare for customer service with a readiness for learning student finance, admissions processes and UCAS.
* Deliver personal development workshops as part of the role.
Requirements/Characteristics
* Adaptable and flexible, willing to go the extra mile, and a real team player.
Benefits and Working Conditions
* Comprehensive package of employee benefits including a competitive salary and above average holiday entitlement.
* Eligibility to join a defined benefit pension scheme with excellent financial contributions of 19.9% by the College and pension death in service grant of 3 x salary.
* Generous occupational sickness, maternity, paternity and shared parental leave pay schemes.
* High number of free on-site parking bays and access to a range of free CPD events, professional qualifications and recreational courses.
* Flexible working policy, eye care voucher scheme, cycle to work scheme, wellbeing support, and use of free on-site gymnasium.
* Reduced fees for onsite children’s nursery, access to competitively priced food outlets, access to onsite training restaurant and occasional free hairdressing and beauty treatments.
Environment and Safeguarding
The College is a friendly, honest and respectful working environment. We promote safety, equality and diversity, and support staff development both personally and professionally. HLNSC is committed to safeguarding and promotes the welfare of all learners and expects all staff to share this commitment. This position is subject to Safer Recruitment procedures which include criminal convictions checks, barred from working with children checks and any necessary overseas checks.
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