Job Description
Front of House Receptionist / Building Assistant
Monday – Friday | 8:00am – 6:00pm
Salary £33,000
Fully on site
We are looking for a professional and proactive Front of House Receptionist / Building assistant to oversee the day-to-day operation of a multi-tenanted office building in the City of London.
This role combines front of house customer service with facilities and building management responsibilities, ensuring the building operates efficiently, safely, and to a high standard.
Key Responsibilities
* Provide a professional reception service for tenants and visitors.
* Act as the main point of contact for tenants, handling queries and requests.
* Support the day-to-day management of the building and maintain high standards in communal areas.
* Carry out daily inspections and report maintenance or safety issues.
* Coordinate contractors, ensuring permits, RAMS and health & safety procedures are followed.
* Log and track maintenance requests via helpdesk/CAFM system.
* Manage access control and CCTV systems.
* Support health & safety and fire safety procedures, including evacuation coordination.
* Maintain accurate building and contractor records.
Skills & Experience
* Experience in reception, facilities or building management in a commercial environment.
* Experience in multi-tenanted buildings desirable.
* Knowledge of contractor coordination and maintenance processes.
* Familiarity with access control, CCTV and health & safety procedures.
* Strong customer service, communication and organisational skills.
Personal Attributes
* Professional and approachable
* Highly organised and proactive
* Able to manage multiple responsibilities
* Reliable and security conscious