Northern Lincolnshire and Goole NHS Foundation Trust
Private Patient and Overseas Visitor Assistant
Closing date: 03 May 2026
We are looking for a Private Patient and Overseas Assistant to join our team in delivering an effective and efficient administration service. The post holder will provide comprehensive administrative support within the Commercial Services Department primarily for the overseas visitors and private patient function.
1. Provide general administrative support for private patient and overseas visitor functions.
2. Collaborate closely with the Private Patient and Overseas Manager and Coordinator on administration processes.
3. Interface with patients over telephone and face‑to‑face for enquiries and receipting of documentation.
4. Support the development of private patient and overseas visitor functions to create growth and sustainable income generation.
5. Communicate with relevant teams and departments within the Trust to achieve required outcomes.
6. Be flexible with working hours and work across sites within the Trust if necessary.
Main duties of the job
* Assist senior members of the team supporting private patient and overseas visitors workstreams.
* Undertake general administrative duties, including data input, spreadsheet monitoring, system updates, letter generation, and taking payments.
* Support the delivery of private patient and overseas visitors charging regulations and processes.
We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of age, disability, sex, gender identity, gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances.
Person Specification
* Good level of general education.
* Good understanding of Windows applications and MS Office, especially Microsoft Word and Excel.
* Previous experience working within a financial environment.
* Effective team player.
* Ability to organize self, work to deadlines and ensure quality standards.
* Confident with telephone and face‑to‑face contact.
* Time management skills or experience of working in a busy/demanding environment.
* Experience of scheduling/coordinating activities and/or resources.
Benefits and Compensation
Salary: £25,760 to £27,476 per annum (pro rota).
Employment Details
Contract: Permanent
Working pattern: Part‑time
Reference number: 208-EDDD3C-26-1
Job locations: Northern Lincolnshire and Goole NHS Foundation Trust
Address: Northern Lincolnshire and Goole NHS Foundation Trust
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