Thames Water is the UK’s largest water and wastewater company, serving 15 million customers by supplying 2.6 billion litres of water daily through 32,000 km of pipes, ensuring taps flow and toilets flush.
Every action we take matters. Water is essential to life, so our business operates continuously.
What you’ll be doing as a Water Quality Technician
We conduct over 500,000 water tests annually on samples from treatment works, reservoirs, and customer properties to ensure high-quality drinking water.
* Collect samples from various sites; this involves regular cold calling, so strong customer service and assurance skills are essential. You will test these samples with provided equipment, including bottles and thermometers.
* Manage maintenance of sampling records and equipment to UKAS and DWI standards.
* Plan workload and deliver monitoring programs, liaising with the Technical Scheduling team, CSWQ group, and Process Team for technical data, as well as the Regulatory and Performance team for reactive work, following company protocols.
* Investigate potential supply issues, plan routes, and manage collection programs efficiently.
* Arrange customer appointments, sample customer complaints, and participate in events.
* Participate in an out-of-hours roster, including weekends, on a five-week rotation.
* Driving is a significant part of this role; comfort with driving large vehicles is required.
What you should bring to the role
* Excellent customer service skills for home visits.
* Confidence in cold calling residential and commercial properties.
* Organizational skills and ability to work independently.
* Attention to detail for record-keeping.
* Willingness to learn about the water industry and processes.
* Strong communication skills and computer literacy.
* Comfort with driving large vans in various environments, including city centers and rural areas.
* A clean driving license, efficient journey planning, and route-finding skills.
What’s in it for you?
* Hourly pay: £14.03
* Location: Walton-on-Thames, KT12 2EG, primarily field-based.
* Duration: 26 weeks
* Hours: 38 per week
Please note, you will be on assignment with Thames Water via Pertemps.
Who are we?
Our purpose is to deliver essential services so communities and the planet can thrive. Water is vital for all living things, and we’re committed to conserving it amid climate challenges.
We recognize that our success depends on diverse skills and perspectives. We aim to create an inclusive environment and encourage applications from all backgrounds.
When crises occur, we rally to support our customers. Join us as a frontline ambassador, with full training provided, to gain valuable experience, meet colleagues, and earn extra income.
Note: Due to high application volumes, we may close the vacancy early. Apply promptly to avoid missing out.
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