Every exceptional customer moment starts with our people. Our Supervisors play a key role in creating a welcoming, high-quality shopping experience that keeps our customers coming back. Collaborative and adaptable, you'll champion the day-to-day running of the store, helping the management team drive strong commercial results and smooth shop‑floor operations.
Responsibilities
* Greet, assist, and lead by example on the shop floor, connecting with customers and sharing a passion for style while delivering great service.
* Maintain a commercial approach to the role and operations, handling transactions accurately and supporting stock control processes.
* Support our Style Advisors as they grow their own knowledge and experience.
* Assist in all tasks to ensure the smooth operation of the store, engaging customers with excellent communication skills and flourishing in a customer‑facing environment.
* Take pride in the work you do with our customers and focus on delivering a top‑notch customer experience.
* Build relationships with customers, recognise their needs and provide the complete outfit they are looking for.
* Ideally have experience in a customer‑facing environment.
TFG London Inclusion and Diversity statement of commitment: At TFG London, we’re proud to be a Disability Confident and Ban the Box employer. We’re committed to creating an inclusive culture that welcomes, develops and celebrates diversity of backgrounds, experiences, ideas and perspectives.
Benefits
* Free clothing allowance
* Generous colleague discount up to 70%
* Financial and wellbeing assistance
* Enhanced maternity package
* Virtual GP service – unlimited access 24/7
* Plus much more!
If you want to join us and create moments that matter, we’d love to hear from you.
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