Job Description
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting‑edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is all about. Join us and be part of something extraordinary.
We’re seeking a future team member for the role of Specialist, Client Processing, to join our International Settlements EMEA team. This role is located in Manchester.
Key Responsibilities
* Cash and stock break resolution
* Responsible for review, investigation and response on client queries
* Assisting manager on projects and client meetings
* Testing for releases, functional changes, and ad‑hoc testing
* Day‑to‑day settlements duties and tasks
* Chasing counter parties for outstanding trades
* Ensuring accounts are fully funded
* Resolving blocked or rejected trades
* Managing stock positions to ensure securities are in the right place
* Keeping procedures updated
* Saving down and learning market information
Role Requirements
* Experience in dealing with clients over the phone and in writing (email)
* Proven track record of delivering excellent client service
* Ability to adapt to change and use initiative to overcome challenges
* Intermediate knowledge of Microsoft Office products (specifically Word, Excel, Outlook)
* Understanding of international market settlements, securities settlements desirable
* Use of SWIFT messaging software desirable
Benefits and Rewards
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay‑for‑performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
Equal Employment Opportunity Statement
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
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