Join our team today We are excited to offer an amazing opportunity to join our growing team as a full-time dental receptionist. We are seeking an experienced individual with a professional demeanour and a growth mindset, to contribute to our practice's success.
Responsibilities:
* Diary Management: Efficiently manage appointment schedules for the clinicians.
* Patient Liaison: Interact with patients in person and over the phone, addressing inquiries, scheduling appointments, and providing necessary information.
* Payment Handling: Process payments accurately and efficiently, ensuring proper documentation.
* Phone Management: Answer and direct phone calls professionally, maintaining a courteous and helpful demeanour.
* Patient Journey: Ensure a seamless experience for patients from arrival to departure, addressing any concerns or issues promptly.
* Administrative Support: Assist with various administrative tasks as needed to support the smooth operation of the dental practice.
* Please note that this job description is not exhaustive, and additional duties may be assigned as needed.
Requirements:
* Experience: Prior experience in a dental receptionist role is essential.
* SOE Knowledge: Proficiency in Software of Excellence (SOE) is essential.
* Communication Skills: Excellent communication and interpersonal skills, with a friendly and approachable manner.
* Organisational Skills: Strong organisational and multitasking abilities, with a keen eye for detail.
* Customer Service: Commitment to providing exceptional customer service to patients.
* Team Player: Ability to work effectively as part of a team in a fast-paced environment.
* Flexibility: Willingness to adapt to changing priorities and schedules.
* Professional Development: We offer opportunities for professional development and encourage a growth mindset among our team members.
Only shortlisted candidates will be contacted for further consideration.
Job Types: Full-time, Permanent
Pay: From £12.50 per hour
Benefits:
* Company pension
* Free parking
* On-site parking
Experience:
* Dental Receptionist: 2 years (required)
Work Location: In person