About Us
The Role
Our Employers’ Liability team are currently looking for a Personal Assistant to support a Partner within the well established department. The ideal candidate must have strong legal secretarial experience within personal injury. Excellent knowledge of Microsoft Office packages, and a strong command of English spelling, punctuation and grammar are both essential. An audio typing speed of 65+ wpm is a distinct advantage. The PA is expected to be pro-active and to use a high degree of self-management and initiative.
Responsibilities
* To prepare correspondence and documents through audiotyping and word processing.
* To administer daily digital filing and the opening, closing, storage and retrieval of client files.
* To prepare correspondence and enclosures for despatch if required.
* To make appointments, arrange meetings and manage diaries
* To provide support to other secretaries and the administration team as required.
* To attend to clients both in person and on the telephone to provide support in a professional and friendly manner, in keeping with the firm’s standards for client care.
* To undertake any specific training as and when required.
* To ensure the confidentiality of all clients’ documentation and information.
* Help us live our service promise and deliver excellent levels of client care.
Person Specification
* Demonstrable legal secretarial experience
* IT literate
* Strong comprehension of English spelling, punctuation and grammar
* Acute attention to detail
* Excellent word processing and audio typing skills
* Exceptional customer service skills, including a professional and friendly telephone manner.
* Experience of working in a Personal Injury law firm, or civil litigation firm is advantageous
* Previous experience of working in a fast paced environment
* Prior exposure to Proclaim case management system is desirable
* Audio typing speed of 65+ words per minute
* Previous experience of working with court forms and creating pleadings
* Use of digital dictation, ideally Diktamen would be beneficial
Salary & Hours
* Salary of £27,000 to £30,000, dependent on experience
* Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday.
Benefits
* Hybrid Working: 3/2 hybrid working pattern after probation.
* 23 Days Holiday, rising to 26 days, plus bank/public holidays.
* Extra Holidays: 3 holiday buy backs and an extra day for your birthday after service length requirement.
* Looking After Your Health: Private medical insurance available after 2 years’ service, annual flu jab and Employee Assistance Programme.
* Looking After Your Well-being: 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more.
* Work Life / Balance: Active social committee with generous departmental and firm-wide social budget.
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