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Catering assistant

Glasgow (Glasgow City)
John Lewis Partnership
Catering assistant
Posted: 30 August
Offer description

Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.


About the role

Our Catering Assistants in our John Lewis shops work in customer restaurants or behind-the-scenes in Partner (employee) dining rooms. You will offer the great customer service we're known for. The role can be fast-paced, but by taking pride in food preparation and presentation standards, you will ensure the best catering experience. You will also support catering-related tasks, including stock replenishment and storage of deliveries. Our Catering Partners enjoy free food in our dining rooms on working days, with no split shifts or late evening work.

Key Responsibilities
* Work as a team to ensure smooth catering service.
* Provide positive customer and Partner interactions with a friendly and welcoming attitude, acting as an ambassador for the John Lewis brand.
* Follow procedures and instructions in line with the 'Health and Safety at Work Act' and 'Food Safety Act'.
* Ensure stock is replenished and available for customers.
* Reduce food wastage through careful rotation and stock management.
* Act promptly and use initiative to resolve operational issues.
* Maintain personal hygiene standards.
Essential skills/experience
* Flexibility to work across the Catering team and ensure smooth operations.
* Passion for food.
* Attention to detail and high standards in food prep, hygiene, and cleanliness.
Desirable skills/experience
* Ability to work in a fast-paced, physically demanding environment.
* Teamwork.
* Great customer service skills.
* Experience in a kitchen or catering environment.

Part-time hours (12-32 hours/week) available across seven days, including early mornings, late evenings, weekends, between 07:00 - 19:00.


The partnership

We’re the largest employee-owned business in the UK, home to John Lewis and Waitrose. We’re not just employees, we’re Partners, committed to building a happier world. We focus on retail excellence, innovation, and diversification, with a commitment to price, quality, and service.

As Partners, we share ownership and responsibility for our success. We value kindness, respect, and embracing differences, creating an environment where everyone can thrive and grow, individually and collectively.

We all own making the Partnership a place where we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can thrive. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.


Important points to note

Some roles require pre-employment vetting, including DBS checks for successful candidates. You will be informed and provided with details during recruitment. DBS checks are carried out by a registered third-party, and financial probity checks may also be required for some roles.

We recommend applying promptly, as vacancies may close early if we receive high application volumes.

We support flexible working arrangements, including flexible or compressed hours, job sharing, or shorter contracts. Discuss this with the hiring manager during your interview.

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