Who are we?
Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.
What is in it for you?
As part of the Aimbridge team, you will have access to industry leading benefits that include
* Industry leading training and leadership development opportunities
* Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
* Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
* 24/7 access to our employee assistance programme
* Uncapped incentives to reward you for your contributions
A day in the life of…
Look After Digital Media for new food & drinks offering. To oversee the digital media in the key areas for ‘The Huddle’ which includes ‘The loft’To assist with ensuring that brand website (Radisson RED) is updated / maximised. In all cases work with the Aimbridge digital marketing team to ensure consistency and effective work streams.
Key KPI’s / Focus
Revenue – targets all have revenue goals.
Increase followers / impressions
Online engagement
Footfall into The Huddle
Revenue for LHRRS
Events and Hospitality (The Loft and Boardooms)
What’s On at The L&B
Tommy Tuk Tuk
Reputation Management
Websites (Radisson brand and The Huddle)
The Huddle Twickenham
Work with Aimbridge and Raww on the development / launch of the website
Radisson RED London Twickenham
Review the recommendation for SEO and update.
Review landing pages / main site – update key information via workbench / follow up with Aimbridge and maintain flow / progress docs.
Content and Assets:
Assist with content creation days where appropriate.
Assist Event Executive on ‘in house’ curated and created content (images and reels)
Social Media – B2C platforms
Assist with set up of the social media ‘focus group’ in house, and develop a workstream for team to share content that we can use online.
For Huddle and LHRRS work with our appointed agency to ensure that we achieve our KPI’s.
Monthly targets
Posts and Reels
Adverts and Assets
LHRRS Focus Group
content creation
Social Media – B2B platforms (linked in)
Setup and implementation of B2B platform social media plan, internal engagement and processes for posting and distribution.
Weekly update of create and share
Appropriate content creation for linkedin
Liaison with RFU for content sharing (independent from B2C)
Reporting / Tracking / Tracing
With DORS – setup reporting / tracking/ tracing for visual impact feedback to GM / Stakeholders
Data Analysis – create and develop analysis of digital streams, to give recommendations for development and improvements in addition to reporting on success / learnings.
What do we need from you?
* This role is suitable for a University Student who is looking to suplemment their digital marking education with work experience.
* This would suit someone who is adept with using social media. Some level of skill is expected in managing various social media platforms, personal or professional, with interaction with influencers and followers.
* Communication Skills: You should be able to communicate effectively in writing and verbally and have strong interpersonal skills.
* Organisational Skills: Strong organisational skills are essential for this role. They should have excellent attention to detail and be able to manage budgets and schedules.
* Customer Service Skills: you’ll work with our guest first hand so you’ll need excellent customer service skills to ensure that our clients have a positive experience. You should be able to anticipate client needs, provide excellent service, and resolve issues quickly and effectively.
* Knowledge of Social Media: Ideally, we’d love you to have online presence and knowledge of online trends. You should also be able to stay up to date with trends in event planning and hospitality.
* Flexibility: To handle unexpected changes or last-minute requests you’ll need to be flexible and approachable. You should be able to think on their feet and quickly come up with solutions to any issues that arise.
Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards
At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’
So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.