Location: Whitecross School
Contract Type: [PFI Contract – Hard & Soft FM]
Working Pattern: 2 Shifts
Role Purpose
Deliver safe, compliant, and efficient mechanical maintenance and repairs across the PFI estate, ensuring statutory compliance, contract SLAs/KPIs, and high asset availability. The role covers planned preventive maintenance (PPM), reactive works, minor projects, and lifecycle support using the CAFM system, aligned to SFG20 and relevant legislation.
Key Responsibilities
Maintenance & Repairs
* Execute PPM to SFG20 standards and OEM recommendations on mechanical systems (e.g., HVAC/air handling units, pumps, motors, valves, heat exchangers, pressurisation sets, expansion vessels, gas systems, plumbing, water services).
* Diagnose and repair faults on mechanical plant and building services to restore service within SLA response/rectification times.
* Carry out statutory/compliance tasks within agreed skill set: pressure systems checks, gas safety (as competent), water hygiene (flushing, temperature monitoring, TMV servicing, descaling), fire damper checks (mechanical aspects), and emergency generator cooling systems (where applicable).
* Support shutdowns, isolations, and safe system of work (SSoW) including permits to work (hot works, confined spaces, working at height, LV/HV interface support as required).
Compliance & Documentation
* Maintain accurate records in the CAFM and site logbook system: close out PPM/reactive tasks, attach test certificates, asset notes, parts usage, and time confirmations.
* Complete and file statutory documentation (e.g., LOLER interface where mechanical lifting equipment is present, PSSR check records, gas safety where applicable, water hygiene logs).
* Ensure all works comply with the Health & Safety at Work etc. Act, PUWER, COSHH, PSSR, Gas Safety Regulations, Water Supply (Water Fittings) Regulations, and site-specific policies.
Performance & PFI Contract Delivery
* Meet or exceed contractual SLAs and KPIs (response, rectification, first-time-fix rate, statutory completion, backlog).
* Support lifecycle planning: condition surveys, asset verification, end-of-life risk assessments, and minor replacements/refurbishments.
* Identify energy and reliability improvements; contribute to continuous improvement and lessons learned.
Collaboration & Customer
* Coordinate with helpdesk, Soft FM, subcontractors, and client stakeholders to minimise downtime and disruption.
* Provide clear, professional updates on progress, constraints, and risks. Escalate promptly when required.
* Mentor apprentices/junior techs and share best practices.
Essential Qualifications & Experience
* NVQ Level 3 (or equivalent) in Mechanical Engineering / Building Services / Plumbing & Heating.
* Demonstrable experience in mechanical maintenance within a live, critical, or public estate (PFI/PPP, NHS, education, justice, accommodation, or similar).
* Strong diagnostics across HVAC plant, pumps, valves, bearings, seals, and pipework systems.
* Proficient with CAFM systems for PPM/reactive management and asset history.
* Sound understanding of statutory compliance (PSSR, COSHH, Legionella/L8 & HSG274, SFG20).
* Full UK driving licence (if mobile role).
Key Skills & Attributes
* Strong fault-finding and root-cause analysis.
* Safety-first mindset; excellent permit-to-work and risk assessment discipline.
* Customer-focused with clear written and verbal communication.
* Organised, reliable, and responsive in high-demand environments.
* Team player, coachable, and proactive in continuous improvement.
Benefits & Progression (Example – adjust to your policy)
* Competitive salary + standby/call-out allowance + overtime.
* Company vehicle (if mobile), tools/PPE provided.
* Training and certifications (ACS Gas, Water Hygiene RP/AP, Confined Space, BMS upskilling).
* Career progression to Lead Tech / AP / Supervisor