We have a fabulous opportunity for an experienced Key Account Manager to join an established Travel Company. The Key Account Manager will be responsible for building strong relationships and developing the business with existing key accounts identified. This role is remote based with monthly visits to the London office. This role will be to Key Account Manage the UK and beyond.
The Job:
• Develop our image as a reliable and upmarket Tour Operator
• Contribute towards selecting and developing high potential agencies (in his/her area)
• Define clear objectives, provide clear reporting, monitor results and set up an adapted action plan to reach targets.
• Ensure and facilitate the sales fluidity and quality of customer service by following and managing agency requests and feedback when applicable.
• Follow up all high value bookings in his/her area
• Represent our image in a professional and high quality of service. Listen to our partner's, do all that is possible or reasonable to help serve and develop the business
• Update all visits and actions in Salesforce on a weekly basis
• Promote, train and accompany the selected agencies on our Travel Agent Portal
• Ensure that the agencies' data / network changes are updated in the internal tool.
• Working with e-distribution teams internally and externally to coordinate and resolve issues within the supply chain that affect our product appearing on desired Online Travel Agencies websites
• Promote and animate our Program
• Set up (with Marketing) a clear communication plan to maximise the impact
Skills required:
• At least 5 years' experience in Trade partnerships
• Client oriented, analytical, authoritative, planning, organised, negotiation
• Technical skills: Microsoft Applications inc. Excel, Word, PowerPoint, Google Docs and willingness to learn additional internal systems such as Salesforce and our booking engine
• Education: Degree in tourism industry and/or business
• Experience in either the tourism Industry/Proven success of developing partnerships and brand relevant partners/Track record of managing sales forecasts & Budgets.
The Package:
• Salary £36,000 - £38,000 + Bonus
• Monthly commission based on business volume sold (possibility to earn up to 30% of yearly salary)
• 25 days annual leave, increasing by a day after 1 year service (to a max of 30 days)
• Birthdays off
• Half day on Xmas eve and NYE
• Private Healthcare insurance
• Pension scheme
• 40% of office commute costs reimbursed each month
Interested:
• If you would like to apply for the above vacancy, please click ''APPLY' or email your cv to helen@traveltraderecruitent.co.uk