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Service delivery analyst

Leicester
Leicestershire Police
Service
Posted: 7 July
Offer description

Join to apply for the Service Delivery Analyst role at Leicestershire Police.

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Leicestershire Police provided pay range

This range is provided by Leicestershire Police. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.


Base pay range

Direct message the job poster from Leicestershire Police.


New career opportunities at Derbyshire & Leicestershire Police: Protecting communities, building careers!

Drive Innovation into Action - Shape, Support and Deliver the future of IT Services.

Technology is ever evolving, and we are too. To ensure we’re at the forefront of emerging technologies and innovations, we are expanding our IT team. This means we can improve our services, working together to keep our officers, staff, and communities safe.

As an IT Service Delivery Analyst with Leicestershire Police, you will deliver technology projects to meet force priorities. You will play an integral role in using the ITSM toolset to improve the user experience. Using your experience of ITIL service management frameworks, you will be responsible for meeting strategic, business, and IT goals and applying your technical knowledge in a service delivery environment.

This role is a Fixed Term Contract for 2 years.

What you’ll be doing

* Design and implement the service catalogue of Leicestershire Police
* Maintain and improve the ITSM toolset
* Onboard support of new systems and services.

The must haves

* Experience of improving service management processes
* An understanding of IT service management lifecycles
* Experience providing reports to a range of technical and non-technical stakeholders

What’s in it for you?

At Leicestershire Police, we want to create an environment that puts people first, so you feel supported in everything you do. We have a range of reward and benefits available to all our employees.

* Vacancy closes 16 July 2025 at 23:55

APPLY NOW!


Seniority level

* Not Applicable


Employment type

* Contract


Job function

* Analyst, Information Technology, and Customer Service


Industries

* IT Services and IT Consulting and Law Enforcement

Referrals increase your chances of interviewing at Leicestershire Police by 2x.


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