IT Support Engineer Permanent Salary: £30,000 - £35,000 Fully Remote with frequent travel to sites Please note: A valid driving licence and access to a vehicle are essential. About the Role We're looking for a motivated and skilled IT Support Engineer to join a growing team. In this dynamic, home-based role, you'll play a key part in supporting an internal IT environment, delivering high-quality technical support, driving IT improvements, and leading small projects. Working within a cloud-first, Microsoft 365-based infrastructure, you'll help ensure the systems are secure, reliable, and user-friendly. This is a great opportunity for someone who thrives on problem-solving, takes pride in excellent service, and wants to contribute to a business with strong values and a clear mission What You'll Do Provide first and second-line support for users across the business Troubleshoot hardware, software, printers, and connectivity issues Manage support tickets with clarity and professionalism Onboard new users, configure devices, and manage account access Maintain and support laptops, mobile devices, and cloud services Monitor and enhance IT security and endpoint protection Lead or contribute to small internal IT projects Document support procedures and create user guides Collaborate with other teams to improve the IT experience for all What You'll Bring Proven experience in a first/...