Junior Infrastructure Engineer Exclusive Opportunity ! Location: Predominantly office-based Hours: Monday – Friday The Opportunity A fantastic opportunity for a 1st Line Support Engineer ready to step up into infrastructure and networking. This role offers hands-on exposure across core IT operations while gaining real-world experience in networking and cyber security within a supportive, growth-focused environment. If you’ve mastered the basics of service desk support and want to move beyond password resets into real infrastructure engineering — this is your next step. Responsibilities: * Managing and resolving IT support tickets (2nd line level exposure) * Handling password resets, account administration, and access controls * Laptop and desktop builds, imaging, and deployments * Supporting Microsoft 365 and core business systems * Assisting with network support and troubleshooting * Supporting hardware, software, and peripheral issues * Contributing to cyber security best practices and security monitoring * Escalating and working alongside senior infrastructure engineers Ideally you will have: * Approx 1 year experience in a 1st Line / Service Desk role * Strong troubleshooting mindset and customer service skills * Experience with laptop builds and user administration * Genuine interest in infrastructure, networking, and cyber security * Eagern...