Patch Manager
Location: Carrickfergus
Hours of work: 37.5 hours per week (Monday to Friday: 9am to 5pm) with 30min lunch.
Salary range:£16.90
Contract: Temporary
About the Role:
On behalf of our client, the Northern Ireland Housing Executive (NIHE), MPA Recruitment is seeking a Patch Manager to join the North Regional Management Team – East Area Team, based in the Carrickfergus Office.
This role is offered on a temporary basis to cover an acting-up position and provides an excellent opportunity for individuals with housing or tenancy management experience to develop their skills within a frontline housing management role.
As a Patch Manager, you will be responsible for the day-to-day management of tenancies and estates within your designated patch, ensuring high standards of service delivery, effective tenancy sustainment, and positive community outcomes for tenants.
Key Responsibilities:
As Patch Manager, you will be responsible for:
Tenancy Management & Sustainment
* Managing tenancy terminations and the effective control of Housing Executive empty properties (voids).
* Completing tenancy commencement activities for new tenants.
* Managing existing and new tenancies across NIHE-managed estates and properties.
* Supporting secure tenants seeking transfers within social housing.
* Processing and managing succession, assignment, joint tenancy and direct exchange applications.
* Managing rent accounts for new, existing and outgoing tenants, supporting income collection and rent management activities.
Estate Management
* Managing estates within the patch to promote safe, well-maintained and sustainable communities.
* Supporting planned maintenance programmes, including consultation with tenants and coordination of decants and associated arrangements where required.
* Promoting community involvement, cohesion and community safety initiatives.
* Liaising with NIHE leasehold teams in relation to leaseholders within the patch, as required.
What We’re Looking For:
Essential Criteria:
Applicants should be able to demonstrate:
* Experience or knowledge of tenancy management, including voids and tenancy terminations.
* An understanding of rent account management for new, existing and outgoing tenants.
* The ability to manage complex tenancy-related processes such as successions, assignments and exchanges.
* Strong communication and interpersonal skills, with a customer-focused approach.
* Good organisational skills with the ability to manage a varied workload effectively.
* Intermediate IT skills and confidence using computer-based systems.
Previous experience within social housing or estate management is desirable but not essential.
Additional Information:
* A Basic Access NI Check is Required at a cost of £16.
What we can offer you:
* Weekly Pay
* Holiday Pay
* 24/7 Support from our team of dedicated consultants
* Ongoing role availability if one placement ends, we’ll have another ready for you
Why Apply:
* Gain valuable experience in a frontline housing management role
* Develop your skills in tenancy, estate and community management
* Work within a respected public sector organisation
* Make a real difference to tenants and local communities
How to Apply:
To apply, send your CV to chris.oneill@mparecruitment.co.uk or contact our office on 02895 211111 for more information.
MPA Recruitment is an equal opportunities employer.
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