Responsibilities
* Working as part of a specialised delivery team who aim to provide excellent levels of service.
* Working 40 hours per week which may include variable shift patterns.
* Have a flexible approach to working (overtime/shift work/weekend work) depends upon the client needs.
* Have a positive “can do” attitude with the ability to problem solve.
* Act as an ambassador for Mitie Water & Air.
* Behaviours – have a desire to be professional, well‑mannered and polite at all times.
* Able to follow instructions safely (method and risk assessment).
* Be Health and Safety aware, including all aspects of the direct task being undertaken and your surrounding environment.
* Have the ability to complete the allocated servicing work and the associated reporting diligently and in a timely manner.
* Have good clear communication skills, understand the need to keep your line manager frequently updated.
* Be a strong team player, who is self‑motivated, works proactively to an exacting standard at all times.
* Be an honest, organised and trustworthy individual, presentable to the client and proud to represent Mitie.
* Willingness to undertake training and development which is linked to the role when offered.
* The role will require the use of a PC, PDA, Tablet for reporting and hand tools, chemicals, access equipment and PPE.
* Role can involve working away from home from time to time which involves overnight stays as per business needs.
* The individual will be required to work at height using access equipment so must be physically fit.
* Act as a representative of Mitie Air carrying out service work as detailed by your line manager and supervisor.
* Complete servicing work and technical reports/paperwork as required, in both manual and electronic formats.
* Ability to perform analytical surveys of ventilation systems prior to the start of work.
* Carry out allocated service/remedial repair work within agreed time schedules at specific locations.
* Adhere to the client and Mitie company’s Health & Safety policy, quality procedures including site access requirements at all times.
* Understand and follow the relevant industry guidelines and bespoke customer specifications (explained by the air operations supervisor).
* Be available to carry out necessary works outside normal working hours. 8 hours in any 24 hour period Monday – Friday.
* Be willing to support weekend work as directed by the client contract.
* Be flexible and willing to support team and department.
* Ventilation Hygiene Ducting Inspections and Cleans – complete ductwork cleaning tasks within a team environment.
* Inspection and assessment experience beneficial.
* Kitchen extract cleaning in accordance with TR/19.
* Supply and extract ventilation cleaning in accordance with TR/19.
* The use of cleaning fluids, brushes, scrapers and sprays will be required.
* Complete Fire Damper testing tasks which include:
* Testing in accordance with BS:9999 & RRFSO 2005.
* An understanding of compartmentalisation strategy would be beneficial.
* Ability to manually test the operation of inline fire damper device.
* Dampers are located within various types of ducting located above ceilings, requiring careful removal of ceiling tiles and access hatches to simulate damper operation.
* Documenting and recording the damper condition and physical location for the service report is key.
* Complete Air Quality tasks which include:
* Collection of air quality data and samples.
* Completion of air quality reports.
* LEV experience beneficial (but not essential).
* Understand the guidelines set by HSE and CIBSE in regard to workplace exposure limits.
Person Specification
* Able to work individually or as a member of a team.
* Ability and knowledge to use computers/PDA's.
* Basic understanding of Microsoft Office programmes.
* Full driving licence required with no less than 12 months driving experience on a full licence.
* No more than 6 points current or pending on the driving licence and no driving bans within the last 5 years.
Benefits
Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Our market‑leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household, so you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme; for example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year, or buy critical illness insurance, seek dental treatment or purchase technology products at an affordable cost – there are many choices! We give you access to high‑street discounts from thousands of well‑known retailers, gyms and more through our MiDeals platform, and we have a cycle‑to‑work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work: there are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people; progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Together our diversity makes us stronger.
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