Private Banking Assistant (Arabic speaker)
Location: Slough, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 3
Posted: 22.08.2025
Expiry Date: 06.10.2025
Job Description:
The Private Banking Assistant role supports Private Banking Relationship Managers in daily activities such as account opening, amendments, closures, follow-up on debit cards and internet banking, AML, and credit tasks.
Key responsibilities include:
* Preparing account opening packs, conducting WorldChecks, risk assessments, adverse media checks, and sending welcome letters to new customers.
* Managing client relationship transfers between Retail and Private Banking.
* Ensuring timely ordering, activation, cancellation of debit cards, and handling fraud investigations and refunds.
* Assisting customers with internet banking registration, activation, access issues, and queries.
* Preparing and following up on credit information sheets and risk modeling templates.
* Communicating pertinent information on the status of customer funds periodically or as needed.
* Maintaining customer confidentiality and adhering to information security policies.
* Following bank policies such as Private Banking SOP and Financial Crime Policies and Procedures.
* Performing duties diligently and working closely with relationship managers on ad-hoc tasks.
Qualifications & Experience:
* University degree in Accounting, Economics, or Business Administration.
* Up to 3 years of banking experience.
* Knowledge of financial markets, bank products, systems, services, and procedures.
* Understanding of cultural sensitivities, especially Middle Eastern culture and mentality.
* Good communication, presentation, and interpersonal skills.
* Fluency in Arabic.
Note: The company will not provide visa sponsorship for work in the United Kingdom.
If interested, please apply or contact Patrick Barnett for a confidential discussion.
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