Job Title: Service Engineer - Fire & Emergency Lighting Location: Oxford Salary: Up to £39,000 The Client A rare opportunity has arisen to join a well-established specialist Fire, Life Safety and Security company who provide a full end to end solution for their clients. By combining the experience, expertise, and resource of some of the leading names in the industry, their business model is geared to sustain growth, whilst keeping customer satisfaction as a core focus for all of theirr teams. Job Summary of the Service Engineer - Fire & Emergency Lighting Servicing of planned maintenance, Reactive & Remedial Calls across the customer base in line with the current British Standards and current legislation. Effectively communicate with the customer the details of their Service / Fault / Remedial visit advising of the outcome and any additional works required. Complete all works issued at the most cost effective, efficient and timely manner in line with company policies. To self-manage your on-going van stock to ensure first time fix is maximized on approved job selection. To attend any training sessions that are identified by the company and advise of any training needs you feel are required to carry out your job duties. Complete company documentation thoroughly and in line with company expectations. To undertake reasonable overtime from time to time and as required by the business to ensure that a customer's premises remains fully operational and complaint. Identify all non-conformances and recommendations as part of the Service visit and report back recommendations to the Service Desk, so the relevant quotations can be raised. Respond to emergency calls within the timescale specified wherever possible. Provide support for other engineers from time to time. The Person - Service Engineer - Fire & Emergency Lighting Extensive experience of Delivering Service Related Activities (Maintenance, Call Outs & Remedial Works across Fire, Emergency Light, AOV & any associated disciplines. A systematic approach to solving complex problems. Strong attention to detail and able to identify errors swiftly. Highly effective verbal/written communication. A professional and high level of interpersonal skills at all levels. Able to deal with all members of staff, clients and suppliers in a professional manner. Proven experience in the industry along with a track record to demonstrate competence is essential when applying. Understanding of the British Standards (I.E BS5839). Benefits: Salary £39,000 Company Healthcare cash back scheme (optional) On-going commitment to Grading & Training with development Basic training facilities in Midlands to work on fire panels Friendly & Team orientated culture Quarterly engineer breakfast meetings, once a month on Teams in between Continued growth arising to opportunities in the Group Christmas gathering for rewards, meal and party, hotel accommodation paid for Working hours Mon-Fri 08:30 - 17:00 - 40hours a week Generous Journey Home Travel Pay Enrolment to Government approved Pension Scheme 30 Days Annual Leave (Including Public Holidays)