Main area Nursing Grade NHS AfC: Band 8b Contract Permanent Hours
* Full time
* Flexible working
37.5 hours per week (you will be required to participate in Senior Manager On Call Rota) Job ref 302-26-7937784M
Site Royal Albert Edward Infirmary Town Wigan Salary £66,582 - £77,368 pa Salary period Yearly Closing 29/05/2026 23:59
Choose Well - Choose WWL
Job overview
The postholder will lead the day-to-day operational delivery of the Patient Flow and Discharge, deputising for the Deputy Director of Nursing and AHPs when appropriate.
You will be responsible for ensuring our patients receive safe, efficient, high-quality, and cost-effective care across all their areas of responsibility. You will also be expected to take an active role in the Trust’s corporate objectives leading on some Trust wide initiatives/developments, working with system partners to support delivery of safe and timely discharge.
The postholder will ensure that services are designed to meet the evolving needs of the population in line with current government initiatives, Trust, and local targets.
The postholder will be a registrant and will act as Clinical Lead for the service.
The postholder will have several years of experience working at Senior Nursing, AHP, ODP, HCS level and will be able to use their clinical expertise when dealing with stakeholders. You will lead on the development, implementation, and evaluation of the clinical elements of service redesign, acting as an expert resource to key stakeholders, managerial staff, patients, and carers.
The postholder will be the clinical expert providing a consistently high level of service within the resources provided.
Main duties of the job
* The post holder will work closely with teams across the organisation to support planning and delivery of exemplary services. This will include ensuring robust governance, and that processes and procedures are always followed. They will support the divisional SLT in providing clinical and operational leadership and management across the services. Take responsibility for day-to-day delivery of services within the Directorate, ensuring operational performance is safe, effective, and patient-centred.
* Hold line management responsibility for the services within the Care Group, Patient Flow and Discharge team, ensuring that personal development needs are met.
* Ensure that the Patient Flow Team provide: 24/7 safe patient placement; Appropriate management of inpatient bed allocation; Professional and clinical leadership for all clinical areas (in and out of hours); Lead the operational out of hours response to any critical or major incidents.
* Ensure that the discharge team provide: Nursing leadership to the management of safe patient discharge from the hospital; Expert knowledge of managing complex patient discharge patient pathways; Ability to communicate effectively and work collaboratively with partner organisations across the system; A point of contact for staff, patients, relative and other organisations in managing patient discharge.
Detailed job description and main responsibilities
The post holder will lead the day-to-day operational delivery of the Patient Flow and Discharge, deputising for the Deputy Director of Nursing and AHPs when appropriate. They will be responsible for ensuring our patients receive safe, efficient, high-quality, and cost-effective care across all their areas of responsibility. They also will be expected to take an active role in the Trust’s corporate objectives leading on some Trust wide initiatives/developments, working with system partners to support delivery of safe and timely discharge.
The post holder will ensure that services are designed to meet the evolving needs of the population in line with current government initiatives, Trust, and local targets.
The post holder will be a registrant and will act as Clinical Lead for the service.
The postholder will have several years of experience working at Senior Nursing, AHP, ODP, HCS level and will be able to use their clinical expertise when dealing with stakeholders.
The post holder will lead on the development, implementation, and evaluation of the clinical elements of service redesign, acting as an expert resource to key stakeholders, managerial staff, patients, and carers.
The post holder will be the clinical expert providing a consistently high level of service within the resources provided.
The post holder will ensure that there is comprehensive site service provision and will be responsible for the first line coordination of major and critical incidents.
Person specification
Qualifications
* Professional Registration (e.g. NMC registered nurse, HCPC registered therapist, OPD or HCS)
* Degree or equivalent professional qualification
* Leadership certificate
* Evidence of recent and relevant professional CPD
* Evidence of further study in areas such as leadership, project management, or related areas
Experience
* Experience of working with multi-disciplinary teams and achieving key service improvement outcomes in a challenging environment
* Experience of budgetary management
* Demonstrate operational management experience in an Acute Hospital & Community environment.
* Experienced in managing organisational change
* Teaching experience
* Experience of Practice Development
* Experience of developing policies and protocols
* Experience of managing a range of staff groups/ specialities
* On call manager or equivalent experience
* Experience of developing joint and collaborative working with local partners including other NHS Trusts, voluntary organisations, and the Local Authority
* Involvement in major projects and experience of professional leadership of services
* Experience of managing change within a health care environment
Skills
* Excellent communication skills, with the ability to lead discussion and negotiation with staff at all levels and across multiple disciplines and organisations
* Ability to interpret and communicate highly sensitive and complex issues from multiple sources both orally and in writing with authority and credibility to key stakeholders
* Ability to prioritise and meet pressing deadlines
* Ability to make difficult decisions and communicate these decisions to key stakeholders in a manner that ensures maximum 'buy in' to support key objective delivery.
* Strong analytical skills and the ability to consider the wider picture
* Ability to hold professionals & peers to account
* Ability to present highly complex, emotive information clearly and openly with staff
* Budgetary management skills
* Business planning skills
* Organisational skills
* Clinical risk management techniques and skills
* Excellent interpersonal skills with the ability to motivate, influence and persuade staff and clinicians, including those for whom the post holder does not have direct line management responsibility
* Political awareness and an understanding of local and national agendas
Knowledge
* Professional nursing and therapy issues
* Thorough understanding of NHS Improvement Agenda
* Clinical Governance and Risk
* Excellent insight and working knowledge of current health policy
* Good IT skills with evidence of the ability to access and use complex health related data
* Proficient skills in the use of MS Office – Excel, Access, Word & PowerPoint
* Knowledge of data security and confidentiality issues
* Workforce planning
Additional
* Communicate with confidence and accuracy
* Ability to make calm, rational decisions in the face of adversity
* Ability to facilitate cross site working
* Ability to work flexibly
* Ability to effectively prioritise, delegate and escape with clear rationale and purpose
* Ability to work and travel across the Trust’s footprint
* Able to manage time effectively
* Able to participate in on call rota
* Able to work to tight deadlines
* Highly professional role model
Employer certification / accreditation badges
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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