Senior3rdLineInfrastructureEngineer(3rdLine&Projects)/Bedford/£35,000to£38,000perannumBenefits JoinoneoftheUKsfastest-growingManagedServiceProvidersandtakeyourITcareertothenextlevel!Ifyoureasharp-thinkingproblemsolverwholovesvariety,teamwork,anddeliveringgreatwork,thisistheroleforyou. WhatYoullBeDoing: AsaSenior3rdLineInfrastructureEngineer,youarethetechnicalengineoftheTechnicalAccountManagementteam.Thisisnotastandard"reactive"3rdlinerole;whileyouwillhandledeep-levelescalations,yourprimaryfocusisproactiveinfrastructurehealthandthedeliveryoftechnicalprojects.YouwillworkcloselywiththeTeamLeadtoensureourclientsinfrastructureisalignedwithbestpracticesandmodernstandards. Thisisahands-onrolewhereyouwilldesignandimplementarangeofITchangeprojectsforclientsinyourregion.Youwilldevelopandmaintainrelationshipsthatourclientsputtrustintodeliverthesolutionsthattheirorganisationsneed,whileprovidingexpertise-in-depthtotheServiceTeamwhoescalatefaultstoyouforresolution. KeyResponsibilitiesoftheSenior3rdLineInfrastructureEngineer: InfrastructureProjects:Ownandexecutetechnicalprojectssuchasservermigrations,Microsoft365tenant-to-tenantmigrations,andnetworkrefreshes. TechnicalAlignment:Conductregulartechnicalreviewsofclientenvironmentstoidentifyrisks,end-of-lifehardware/software,andsecuritygaps. 3rdLineSupport:ActasaseniorescalationpointfortheServiceDesk,resolvingcomplexissuesacrossvirtualization,storage,andcloudplatforms. Documentation:Maintainhigh-qualitytechnicaldocumentationand"SiteFiles"forclientenvironmentstoensureseamlesssupportacrossthebusiness. ClientAdvisory:SupporttheTeamLeadintechnicalmeetingsbyprovidingdata-driveninsightsonsystemperformanceandrequiredupgrades. Experience&Qualifications: Minimum35yearsinatechnicalrole,ideallywithinanMSPoramulti-siteinternalenvironment. Provenabilitytofollowaprojectplan,meetmilestones,andcommunicateprogressclearly. BasedwithinacommutabledistanceofBedford(forsitevisitsandofficecollaboration). Ideallyholdingrecognisablevendorqualifications Infrastructure:ExpertknowledgeofWindowsServer(2019onward),ActiveDirectory/GPO,andEntra/Microsoft365/ExchangeOnline. Virtualisation:AdvancedexperiencewithVMwarevSphereorMicrosoftHyper-V. Cloud:ProvenexperienceinAzureorAWS(migrations,environmentbuilds,andsecurity). Networking:Strongunderstandingofwirednetworking,experiencewithfirewalls(Sophos/Fortinet/Cisco),andVPNs. WirelessNetworking:Experiencewithplanning,deploymentandsurveyingofwirelessnetworksincommercial,educationand/orhealthcaresettingswithvendorslikeMeraki/Aruba/Ruckus Backup&DR:Managementofenterprise-levelbackupsolutions(Veeam,Redstor,etc.). WhatsinItforYou? £35000£38000basedonexperience 22daysannualleave Afriendly,collaborativeofficeculture Realvarietyeverydayisdifferent Opportunitiesforprofessionaldevelopment High-qualitytools&anenvironmentthatvaluesgoodengineering Avoidthecitycentretraffic! Bepartofateamwhereyourideasandinputgenuinelymatter WhyentrustIT? Wereanambitious,growingMSPwithapassionfordoingITright.Youllbepartofatalentedteamthatcaresaboutquality,collaboration,andcreatingsolutionsthatgenuinelyhelpourcustomerssucceed. Thisistheplaceforyouifyouwant: Realinfluence Interestingtechnicalchallenges Supportivecolleagues Spacetogrowyourcareer ReadytoJoinUs? ApplyNowforthisexcitingnew Senior3rdLineInfrastructureEngineer positionforimmediateconsideration.