Operations Manager - Warehouse & Logistics
£45,000 - £55,000 + Benefits
Full-Time, Permanent (Mon-Fri, 08:30 - 17:30)
Benefits
25 days holiday +1 day for every 2 years up to a maximum of 3 days
Ability to buy more holiday after probation period
Company pension
5% Salary bonus reviewed Quarterly based on performance
4x Salary life Insurance
Cycle to work schemeCompany Overview
Our client is a well-established and growing organisation operating within the medical sector, supplying high-quality healthcare products across the UK and international markets. The business is committed to innovation, compliance, and operational excellence, and this role forms a key part of the senior leadership team.
Role Overview
We are seeking a hands-on Operations Manager to oversee the day-to-day running of a busy warehouse and distribution facility. This role is responsible for ensuring efficient operations across goods-in, storage, picking, packing, and dispatch, while maintaining high standards of health & safety, stock accuracy, and site security.
Key Responsibilities
Warehouse Operations
Manage daily warehouse activities including goods-in, storage, picking, packing, and dispatch
Ensure accurate and timely order fulfilment to meet customer expectations
Optimise warehouse layout and processes to improve efficiency and space utilisation
Stock Control
Maintain accurate stock levels through cycle counts and stocktakes
Investigate and resolve discrepancies
Drive continuous improvement in stock management processesHealth & Safety
Ensure full compliance with H&S legislation and company policies
Conduct risk assessments, audits, and site inspections
Promote a strong safety culture across the teamSite Security
Act as key holder, responsible for opening and closing the site
Ensure security of premises, stock, and company assets
Respond to alarm callouts where requiredTeam Leadership
Supervise, motivate, and develop warehouse staff
Provide training, guidance, and performance management
Support recruitment and onboarding of new team membersCompliance & Continuous Improvement
Support and maintain ISO standards (e.g., ISO 9001, ISO 14001)
Ensure compliance with relevant UK healthcare standards
Contribute to continuous improvement initiatives and operational best practiceRequirements
Proven experience in warehouse or operations management
Strong understanding of warehouse processes, logistics, and stock control
Knowledge of Health & Safety regulations
Excellent leadership, organisational, and communication skills
IT literate with experience using ERP or warehouse systems
Must live within 30 minutes of Tunbridge Wells (key holder requirement)Desirable
Experience within a regulated industry (e.g., medical devices, healthcare, pharmaceuticals)
Familiarity with ISO standards
First Aid or Fire Marshal certification
Degree or equivalent qualification
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