Overview
Field Service Engineer - SEM / TEM / Electron Microscopy
Are you passionate about developing hands-on engineering skills on industry-leading, highly complex equipment? This specialist technology provider is seeking a well-rounded field service engineer with hands-on experience with SEM or TEM systems and a desire to work with instruments valued up to £2m.
Responsibilities
* Operate from a home office and visit customers to complete new equipment installations, commissioning and user training. Some installations can take up to one week.
* Travel 60% of the time (UK & Ireland), typically 2-3 customer sites per week; travel occurs Mon-Fri and does not encroach on weekends.
* Visit major industry and academia clients (approximately 50% universities/R&D).
* Liaise with customers to schedule service visits.
* Decommission equipment for site relocations.
* Perform routine service and calibration work, plus reactive maintenance, fault finding and problem resolution.
* Work on equipment including hardware and software ranging from £200K to £2m in value.
* Complete service visit reports and manage service tickets, obtaining equipment log files and, where possible, using remote access tools (e.g., TeamViewer).
* When on-site resolution is not possible, organise transport to the client’s Northern service centre for further investigation.
About You
* Hands-on experience as a technician or service engineer working on SEM (scanning electron microscope) or TEM (transmission electron microscope) systems.
* Logical and methodical approach with comfort spending up to 60% of time away from home.
* UK driving licence and the right to work in the UK. Sponsorship is not offered.
Rewards & Benefits
* £40K - £58K basic salary (dependent on experience)
* 10% bonus
* £10K overtime
* Company car
* Travel expenses
* Up to 7% pension
* Wellbeing programme
* 25 days holiday plus public holidays (rising with service)
Location
Based in the Yorkshire, Northwest or Midlands (UK / Ireland travel required).
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