At No Isolation, Your Work Has Real Purpose
Do you have a solid background in education and a desire to explore new horizons? Are you passionate about using technology to change lives? No Isolation is looking for a Customer Success Manager to join our UK team.
You can work remotely from anywhere, though being home-based in the Midlands or East of England is an advantage, given travel to schools and local authorities.
If you’re an experienced educator who’s curious about stepping outside the traditional classroom to make a bigger impact, we’d love to hear from you. Whether you’ve worked in alternative education, collaborated with local authorities, or developed deep expertise in special educational needs, this is your opportunity to take your skills and values into a new chapter.
Why This Role Matters
You’ll be helping children who can’t attend school due to illness or mental health challenges stay connected to their education and their friends. This is more than just a job. It’s a chance to:
* Make a tangible impact on children’s lives
* Contribute to a mission that tackles loneliness and exclusion head-on
* Join a company where your work is valued, your voice matters, and your wellbeing is prioritised
What You’ll Be Doing
In this role, you’ll be part project manager, part customer champion. In practice, this means:
* You’ll help local authorities, schools, and trusts onboard and support their AV1 robots, ensuring every child gets the most from this life-changing technology.
* You’ll manage projects, set objectives, define reporting needs, and spot new opportunities for AV1 to support remote access to learning.
* You’ll become the go-to guide for customers, providing expertise on everything from product knowledge to implementation.
Who We’re Looking For
You might be a perfect fit if you:
* Are a senior practitioner in schools, APs, or similar settings
* Are a qualified teacher educated to degree level
* Have a strong understanding of UK education, especially in SEND or Alternative Provision sector
* Care deeply about inclusive practice
* Have experience working with (or alongside) LAs, MATs, or specialist school
* Can build trusted relationships with ease — you’re charismatic, credible, and reliable
* Are confident in presenting and engaging groups
* Bring strategic thinking, problem-solving skills, and a proactive “can-do” approach
* Have experience using technology to drive change in education
What’s In It For You?
* Purpose–driven Scandinavian company: Driving positive change in society, where business growth creates direct social impact.
* Growth opportunities: Take ownership of a region and expand your role as we scale further in the UK and across Europe.
* Experienced team: Work in a high-performing organisation with strong infrastructure and colleagues who bring deep expertise within their field.
* Wellbeing & flexibility: Weekly wellness hour and a flexible hybrid setup to support a sustainable lifestyle.
* Enhanced parental & sick leave benefits: More generous than the UK standard, providing extra support for family and health needs.
* Generous paid annual leave: You get 25 days holiday + 2 PJ days + bank holidays.
Location: Fully remote (ideally Midlands / SE England). You’ll report to our Customer Success Director and collaborate closely with the UK Sales team.
Ready to make a difference?
If you’re excited about shaping the future of education, apply today! And if you don’t tick every single box — don’t worry. Your personality, values, and passion for our mission matter just as much.
Who are we?
No Isolation was founded in 2015 when we developed AV1, a telepresence robot that helps children and young people stay connected to their education during long-term absences due to illness. Our mission is to help educators bring learning and belonging to every child.
Today, there are over 3,500 active AV1 robots used across 18 European countries. Positioned in the EdTech sector, AV1 is a unique solution to the growing issue of persistent absence, supporting both the academic and social needs of students.
Inclusion and Diversity
At No Isolation, we value diversity and inclusion in our workplace. We welcome applicants of all backgrounds and experiences. If you require adjustments during the application process, please contact our Talent Acquisition Manager.
We are an equal opportunities employer and welcome applications from all suitably qualified persons.
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