Customer Delivery Driver – Ballymena Superstore
Tesco Ballymena, Northern Ireland, United Kingdom
Our Customer Delivery Driver rate of pay starts from £13.35 an hour. Additional payments may also apply depending on location. It’s our policy to offer new colleagues a minimum of 16 guaranteed hours each week, with options for 12 hours if desired.
About the role
The role involves delivering customer orders, maintaining van cleanliness, managing trays, handling customer communication, and ensuring timely deliveries. Working hours are scheduled within specified availability windows ranging from early mornings to evenings.
Responsibilities
* Ensuring the van and trays are clean and organized.
* Keeping the back yard tidy and picking up litter.
* Participating in the tray wash process.
* Loading the van and checking for roadworthiness.
* Communicating with customers about order changes, substitutions, or refunds.
* Treating products and deliveries with care.
* Explaining no extra charge for substitutions.
* Delivering within the customer’s time slot.
* Calling customers before arrival if early.
* Calling the store or centre if running 30 minutes late.
Qualifications & Requirements
* Build relationships with colleagues to create team spirit.
* Warm and welcoming interactions with customers.
* Act quickly to changing needs and embrace change.
* Energetic, driven to deliver beyond expectations.
* Share ideas to improve the store for customers.
* A valid UK/EU/EEA driving licence (full or automatic) for at least 12 months with no more than 3 penalty points.
Benefits
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus bank holidays).
* Flexible working from day one.
* 10% off and 15% at payday weekends, savings up to £2,000 a year with the Colleague Clubcard.
* Free wellbeing services.
* Life cover of 5× pay and pension with matching contributions up to 7.5%.
* Access to discounts, shares, cycle-to-work schemes and uniform provided.
* Colleague networks supporting inclusion.
About Tesco
Tesco’s vision is to become every customer’s favourite way to shop. Our purpose is ‘Serving our customers, communities and planet a little better every day’. We celebrate diversity, equity and inclusion; everyone’s welcome.
We are proud to be accredited Disability Confident Leader and provide inclusive recruitment. For more information on accessibility, click here.
Legal
Only individuals 18+ will be considered for roles requiring early mornings, late evenings, or handling alcohol and driving. Tesco will only recruit individuals who have passed the school leaver’s age. For information, click here.
Note: Applicants over 18 will be considered for suitable roles; availability of feedback is limited. For more information, visit www.tescoplc.com.
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