Business Support Administrator
Location: Carlisle
Hours: Monday to Friday, 8:45am – 5:00pm
Contract: Permanent, Full-Time
Salary: Up to £28,000 per annum (depending on experience)
We’re recruiting for a Business Support Administrator to join a well-established company based in Carlisle. This is a varied and rewarding role that combines client support, operations, and administration — perfect for someone organised, proactive, and ready to make a real contribution to a growing business.
Working closely with the Operations Manager and wider team, you’ll play an important role in keeping processes running smoothly, supporting advisers, and helping the business deliver an excellent service to its clients. There’s also genuine scope for professional development, including the opportunity to work towards finance-related qualifications as the company continues to grow year on year.
Why apply?
1. Join a respected, forward-thinking business experiencing steady growth.
2. Opportunity to develop your career with finance qualifications supported.
3. Varied and interesting role with exposure across operations and client support.
4. Supportive environment where your ideas and initiative are valued.
Key responsibilities:
5. Provide day-to-day administrative support across the business.
6. Act as a key point of contact for clients, handling enquiries professionally and
efficiently.
7. Prepare reports, documentation, and review packs to support advisers.
8. Liaise with providers to obtain accurate information and update client records.
9. Support the Operations Manager with operational and project-based tasks.
10. Manage office processes including post, supplies, correspondence, and IT
coordination.
11. Maintain HR-related records such as holidays, absences, and training logs.
12. Assist with monthly reporting, audits, invoicing, and data management.
13. Coordinate workloads to ensure deadlines are met and work is completed
accurately.
14. Uphold high standards of confidentiality, compliance, and professionalism.
About you:
15. Previous experience in administration, operations, or client support.
16. Excellent communication skills, with a confident and professional approach.
17. Highly organised with great attention to detail and accuracy.
18. Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).
19. Comfortable managing multiple priorities in a busy office environment.
20. Positive, proactive, and willing to take ownership of your responsibilities.
21. A team player who’s eager to learn and develop.
22. Experience within a financial or professional services environment would be
beneficial.
This is a fantastic opportunity for someone looking to prove themselves, build their skills, and develop within a business that continues to grow year after year.