Job Description
* Knowledge of property management legal requirements.
* Computer Savvy.
* Excellent customer service skills.
Property AdministratorLocation: Tonbridge, KentSalary: £28,000 - £38,000 per annumHours: Full-Time, Monday to Friday, 9am to 5pm (On-site)We are seeking a dedicated and organised Property Administrator. The ideal candidate will have a background in property administration or building services and possess knowledge of property legislation. This role requires someone who is highly organised, computer-savvy, and excellent at multitasking while working collaboratively with colleagues.Key Responsibilities:
* Tenant Queries: Act as the first point of contact for all tenants, handling enquiries via email and phone promptly and escalating as necessary.
* Letting Agent Liaison: Coordinate with estate agents and security to schedule property viewings.
* Compliance Management: Ensure legal and regulatory requirements are met, including certificates, boiler servicing, and electrical tests.
* Work Order Management: Log and allocate tenant issues to the correct personnel, keeping tenants informed.
* Rent Administration: Reconcile bank statements with rent schedules to ensure timely payments.
* Record Keeping: Assist in implementing new property management software and maintain records of property history, tenant information, maintenance logs, and certifications.
Office Administration
* Provide a friendly and professional welcome to tenants, visitors, contractors, and colleagues.
* Operate the estate switchboard, directing calls efficiently and handling general enquiries.
* Raise and track purchase orders and manage invoice processes.
* Assist in HR & payroll administration, including health and safety compliance and training.
* Maintain an efficient digital filing system.
Requirements:
* Experience within an office based administrative role.
* Experience in property administration or building services essential.
* Knowledge of property management legal requirements, including recent and upcoming reforms.
* Strong proficiency in Microsoft Office and general technology aptitude - essential.
* Excellent customer service skills, with the ability to multitask and communicate effectively.
* Proactive and self-motivated with strong verbal and written communication skills.
What’s in it for you?This is a fantastic opportunity for a motivated individual to join a professional and collaborative team within a well-established property setting. If you have a passion for property administration and enjoy working in a fast-paced, team-oriented environment, we would love to hear from you!Working hours are 9am – 5pm plus great benefits including contributory pension, discretionary Christmas bonus, 5 weeks annual leave and more. The salary is £28,000 - £38,000 dependent on experience. This is a permanent position.How to applyTo apply for this role, please click on the ‘Apply’ button below.