Overview
Concession Store Manager position for Mamas & Papas at our Arndale Concession Store, based within the NEXT store in Manchester city centre. We are the UK\'s largest own-brand baby products specialist retailer, focused on delivering exceptional customer experiences and magical moments for new and expectant parents.
Responsibilities
* Lead and inspire the Mamas & Papas store team (c3 supervisors, c5 sales assistants) to deliver the very best customer experience.
* Create and utilise commercial sales reports and local marketing knowledge to drive footfall and brand awareness.
* Use current and future trends to make effective commercial decisions to achieve and exceed sales targets, driving ATV and KPIs for the store.
* Uphold and embody brand values in all customer interactions and store operations.
Requirements
* Experience in a Retail Store, Assistant or Deputy Store Manager role where you prioritise the customer experience and develop your team to go the extra mile in-store.
* Willingness to take ownership of your store and team, with creative autonomy to influence store performance.
Benefits
* 33 days holiday, increasing up to 40 with service.
* Buy & Sell holiday schemes
* Company Bonus Schemes
* Employer pension contribution from day 1 enrolment.
* Significant staff discounts for family & friends from our shops & online
* Ongoing offers & discounts across a variety of external organisations via our Benefits Hub
* Subsidised health & critical illness cover and insurances
* Supportive family-related leave policies (including enhanced pay for maternity, IVF & fertility, surrogacy, paternity, adoption, shared parental leave)
* Supportive Foster Care & Carers Leave
* Support for Loss and Bereavement
* A Menopause Friendly Employer
* Employee Recognition and Appreciation Schemes
* Commitment to sustainability and the future of our business
Location: Mamas & Papas at Next (Arndale Centre), 100 Corporation Street, Manchester, M4 3AJ
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