Customer Services Representative - High Wycombe - Great Company Culture, with class leading benefits and pension
Melbreck Technical are working with this world renowned designer and man manufacturer of specialist equipment that is used across the globe in a multitude of safety critical industries.
Due to planned growth within their Sales Team, they are now looking for a Customer Services Representative to join their business on a permanent basis ASAP!
They are a passionate, dynamic and innovative team, which empowers their colleagues to make a difference and by joining them you’ll have the chance to develop yourself and explore different opportunities.
Customer Services Representative - Role Overview:
Provide Premium customer service support to all customers and distributors
Handling customer queries via phone, email, or live chat (salesforce)
Respond to inbound sales orders and processing orders
Manage and follow up on customer leads
Manage Key accounts
Resolve customer issues and complaints efficiently
Customer Services Representative - Candidate Requirements:
Experience of customer relations and team work
An individual with customer service experience in similar environment
Someone with excellent interpersonal and communication skills
The ability to work under pressure
Proficiency in all Microsoft office applications.
Experience with Salesforce would be desirable
Customer Services Representative - Benefits:
Bonus of 10%
Life assurance
Pension of 15% (with employee contributions)
25 Days holiday with options to increase with time served
Amazing Salary Sacrifice Schemes
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