A dynamic software company in London is looking for a Customer Success Manager to strengthen relationships with B2B customers and drive product adoption. The ideal candidate will have a minimum of 5 years' experience in Customer Success or related roles, be adept at engaging with stakeholders, and possess strong consultative skills. You'll collaborate closely with Account Managers and internal teams to ensure customer satisfaction and drive engagement with Freshworks' innovative products. If you're passionate about improving customer experiences in a fast-paced environment, we want to hear from you.
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