About us
Procentia is an award-winning software and technology company specialising in the Pensions and Bulk Purchase Annuities market. We design intelligent solutions that put administrators and members at the heart of any pension scheme.
Established in 2002, we’re renowned for our web-based pensions administration and management system, IntelliPen. Our platform helps clients meet the demand for self-serve technology and provide meaningful consumer‑like experiences expected from online platforms.
Trusted by administrators, employers and trustees, our software is widely regarded as the most comprehensive and feature‑rich platform for modern pensions management.
IntelliPen comprises a suite of integrated modular systems that streamline processes from new member registration to online self‑serve retirement, and enables collaboration on the same workflows. It delivers up to 90% time and cost efficiencies by automating member retirements, validation, benefit calculations, reporting and pensioner payroll.
With offices in the UK and North America, we support some of the largest pension schemes and plans across the private and public sectors.
We've been named 'Pension Technology Firm of the Year 2024' at the Pensions Age Awards, and voted ‘No.1 UK Pension Administration Software Provider’ in 2022 and 2023.
Procentia People are a community of passionate specialists dedicated to developing best‑in‑class software solutions and client service. We’re a vibrant assortment, everyone is welcome here.
We’re proud of our welcoming and open culture, and our Values. They’re not just words on paper – we’re dedicated to living them every day.
The job:
The Senior People Partner is a strategic role responsible for developing, implementing, and enhancing our people strategy ensuring that it aligns with organisational goals and creates a great place to work. This position demands a strong grasp of both technical and business dynamics to identify, address and resolve challenges that could impact the Company’s success. Effective collaboration and communication skills are vital for engaging with employees at all levels and positively influencing organisational outcomes.
This is a fantastic opportunity to join a forward‑thinking organisation and a People Team where you can be instrumental in shaping employee experience. You will help align and ensure the delivery of the People strategy and projects in line with overall company goals. You will be a trusted partner for your stakeholders, and will quickly develop partnerships across the organisation to deliver value added HR service to management and employees.
Here’s what you'll be doing:
* Partner with functions to assess and effectively address human resources needs in areas such as attraction, engagement & inclusion, performance management & reward, talent management & development and organisational design.
* Design and implement strategies to create a work environment where employees can thrive, enjoy their roles, and pursue growth opportunities whilst remaining aligned with overall business objectives.
* Design and develop HR initiatives and technical solutions that support employees and achieve organisational goals.
* Coach managers in appropriate people management best practices (i.e. recruiting, performance management, discipline, reward & recognition, and exit strategies).
* Develop relevant, meaningful management information Analyse performance metrics, including employee retention and experience data, to identify areas for improvement and drive enhancements.
* Build and maintain employee culture and morale and act as a change agent for people related initiatives.
Key skills and experience:
* Proven experience in a strategic people partner role.
* Strong employee relations experience.
* Proficiency in HR systems and data analytics tools.
* Strong knowledge of UK employment law (and upcoming changes) and best practice.
* Experience of implementing new processes, ways of working, policies in previous roles.
* Effective relationship builder with internal client/stakeholders.
* Previous line management/mentoring experience.
* Strong organisation, planning and project management skills.
* Responsible for leading and managing projects in support of delivering the People strategy; will also have involvement in cross‑functional projects in the role of People expert as and when required.
* Ability to work in a fast paced and continuously evolving environment.
Lets talk about what's in it for you...
* 25 days holiday (plus public holidays) increasing with length of service up to a maximum of 28 days, with carry over of up to 1 week.
* Buying and Selling holiday (up to 1 week).
* Volunteer day.
* 5% Employer contribution pension.
* Life Assurance.
* Private Medical Insurance.
* Employee Assistance Programme (EAP).
* Health care cash plan.
* Tusker – Electric Car Leasing scheme.
Don’t meet every requirement?
We know that some candidates, particularly women, disabled people, LGBTQ+ individuals, neurodivergent people, and those from ethnic minority backgrounds, may hesitate to apply unless they meet every listed requirement. At Procentia, we’re committed to building a diverse, inclusive workplace where everyone can thrive. If this role excites you but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway. You could be a great fit for this role or another opportunity within our team.
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