JOB DETAILS
Position Job Title: Quality Control Team Leader
BG and BU: Snacks & Confectionary
Function: Quality & Technical
Sub-Function: Quality
Location: Ledbury
Line Manager’s Job Title: Quality Manager
Legal Entity: Amcor Flexibles UK Limited
Work Contract Legal Entity: Amcor Flexibles, Ledbury
Contract Type: Permanent
JOB PURPOSE
* Lead the Lab team to ensure quality is promoted both internally and externally and all standards and customer requirements are met.
JOB DIMENSIONS & SCOPE
PRINCIPAL ACCOUNTABILITIES
* Take responsibility for decisions around releasing product to customers and guide production operators in quality based decision making
* Responsible for management of the QC lab team and rota ensuring all shifts are covered including arranging overtime
* Interaction with operations leaders to raise and manage quality investigations and communication
* Own lab systems and processes including leading improvements in QC
* Manage the training and induction of all QC staff
* Responsibility for calibration and verification of testing equipment
* Carry out quality testing to support the QC technicians when needed
* Management of retained samples and collation for non-conformances
* Manage release of customer products on completion of QC testing
* Communicate details of complaints to operating teams and ensure that corrective actions are maintained
* Undertaking internal audits where necessary
* This list is not exhaustive but represents the main responsibilities of the role.
MAJOR CHALLENGES & COMPLEXITIES
Working in a fast-paced and changing environment, to deliver tangible savings and benefits.
1. Formal Qualifications and Experience
QUALIFICATIONS/REQUIREMENTS
* Experience working in a 24 hour manufacturing environment
* Experience carrying out quality control testing or lab activities
* Experience of root cause analysis / quality tools and techniques
* Experience leading a small team in a 24 hour environment
* Able to work on their own initiative and within a cross-functional team
* Ability to plan effectively and organize daily tasks
* Ability to challenge constructively and positively champion quality
* Ability to assist in quality investigations to identify root causes and implement corrective actions
1. Specific Skills and Abilities
* Excellent team player
* Excellent leadership skills