Vehicle Service Advisor required in Newport.
1. Basic salary is up to £26,500 per annum depending on experience.
2. Up to £8,000 in performance bonuses available, which will be guaranteed for 3 months.
3. Monday to Friday 8:00am to 6:00pm with a 1-hour lunch break, and 1 in 6 Saturday mornings 8:30am to 1:00pm, paid additionally at overtime
4. Fantastic career development prospects with an industry-leading prestige brand and a nationwide company operating for over 40 years.
A not-to-miss opportunity has become available for a Vehicle Service Advisor at our client's prestige franchise-approved car dealership in Newport.
Reporting to the Service Manager, you will work with a large aftersales team made up of a Service Reception Manager, 4 other Service Advisors, and around 15 Technicians. You shall be responsible for providing a proactive service to customers requesting to schedule their vehicles for service, maintenance or repair work and arranging, where necessary, a courtesy vehicle. As a Vehicle Service Advisor, you will greet customers in the Service Department, extensively liaise with the workshop to chase work in progress, keep customers informed of the progress of their vehicle, and up-sell on additional products and services where possible.
The successful Service Advisor would ideally be able to deliver the very highest level of customer service through strong communication skills, resulting in total customer satisfaction. Strong organisational skills along with IT literacy (any experience with Kerridge/ADP preferable) would be of high priority. Due to the nature of this role, recent or current experience as a Vehicle Service Advisor or a similar role within the automotive industry would be ideal; however, our client is willing to accept applications from candidates with a very stable customer-facing career history. A UK driving licence with minimal points is essential for this position.
What's in it for you? For your hard work as a Vehicle Service Advisor, our client is offering:
5. Basic salary is up to £26,500 per annum depending on experience
6. Up to £8,000 in performance bonuses available, which will be guaranteed for 3 months.
7. 25 days annual leave plus the 8 bank holidays.
8. CBS (Car Buyer Scheme) available.
9. Workplace pension scheme.
10. Access to in-house guidance & manufacturer-accredited training.
11. Various additional company benefits, including discount gym memberships, RAC membership discount, CBS car scheme, eye test/optical equipment contributions, and a retail shopper portal which provides discounts to a huge range of retail outlets.
12. Fantastic career development prospects with an industry-leading premium brand and a nationwide company operating for over 40 years that is recognised as a "Best Place to Work" by Glassdoor.
13. Working hours are Monday to Friday 8:00am to 6:00pm with a 1-hour lunch break, and 1 in 6 Saturday mornings 8:30am to 1:00pm paid additionally at overtime.
If you are interested in hearing more about this Vehicle Service Advisor job in the Newport area, please contact Harry Thaxton-Woodcock at Perfect Placement Today.
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