We are seeking a highly skilled Technical Support Engineer who is fluent in German to join our clients dynamic team. The ideal candidate will have had experience in providing technical support to end users of advanced, precision electromechanical products.
Please ensure you read the below overview and requirements for this employment opportunity completely.
Key Responsibilities:
• Providing real-time technical support to customers
• Delivering training sessions onsite and virtually
• Create, update and maintain technical documentation in German
• Conduct hands on trouble shooting and analysis data on performance of equipment
• Test and evaluate in house systems and software
• Provide tailored support for new applications and help users become self-sufficient
Requirements:
• Minimum 2 years experience in a customer facing role providing technical support
• Must be fluent in German (Spoken and Written)
• Knowledge of Electromechanical systems
• Able to read industrial and engineering drawings or schematics
• Ability to travel internationally as required
• Excellent analytical and communication skills
By joining this business as their new Technical Support Engineer you will be rewarded with:
* Company pension
* 25 days holiday plus 8 days for Bank Holiday
* Optional Private Health Insurance
This role demands a friendly self motivated individual with a strong technical aptitude, able to provide excellent customer service.
If this role of Technical Support Engineer is of interest simply click apply or if you have any further questions, please contact David Thompson at Orion Electrotech Reading.
Due to the volume of applications we receive, unfortunately we are not able to respond to every application personally, therefore, if you have not heard back from us within 5 working days please assume your application has been unsuccessful. To see our other available vacancies please visit our website.