Major Incident Manager (Contract)
Tier 1 Banking Client Global Remit Long-Term Contract
Our Tier 1 banking client is seeking an experienced Major Incident Manager for a long-term contract engagement. This role carries global responsibility, leading the management of major incidents that impact services and operations worldwide.
You will act as the central authority during high-severity incidents, coordinating virtual teams, driving resolution, and providing clear, confident communication to senior stakeholders.
Key Responsibilities
* Lead and manage major incidents across a global environment.
* Chair high-pressure, complex incident calls with confidence and control.
* Coordinate and direct virtual, cross-functional teams during incidents.
* Deliver clear, concise updates to senior executives and stakeholders.
* Ensure incidents are resolved efficiently and post-incident actions are captured.
Required Skills & Experience
* Strong background in Major Incident Management.
* Proven ability to operate effectively in high-pressure environments.
* Confident communicator, comfortable engaging with senior executives.
* Experience managing virtual and globally distributed teams during incidents.
Nice to Have
* Financial services or banking Experience (highly beneficial).
* Solid IT/technical understanding (helpful but not essential).
* Based in the North of England with the ability to commute (not essential).
Job Title: Major Incident Manager
Location: Barnsley, UK
Rate/Salary: .00 GBP Daily
Job Type: Contract
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